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Facebook Messenger not Working on Computer: 4 Fixes to Use A simple re-log in may fix the issue




Many Facebook Messenger users complained that the app doesn’t work on their desktops.

One of the most intuitive solutions is to log back into Facebook Messenger.

It would be best if you also tried clearing the cache and temporary data and checking the app.

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Many Facebook Messenger users have complained that Facebook Messenger is not working on their desktops, and they can’t use the video function or the microphone.

This is frustrating, especially if you want to use your PC quietly at your home office and easily communicate with your friends.

Don’t panic because you can apply a few simple workarounds right now. Read on to find out which solution works best for using Facebook Messenger on your desktop again.

Why is Facebook Messenger not working on PC?

There can be various reasons why Facebook Messenger may not work on your PC. Here are some of the common causes:

Internet connection issues – If the internet connection is slow or unstable, it can prevent Facebook Messenger from working correctly.

Outdated web browser – An outdated web browser can cause compatibility issues and prevent Facebook Messenger from functioning as expected.

Security settings – Sometimes, security settings on the PC can block Facebook Messenger from loading or functioning correctly.

Account-related issues – An issue with the user’s Facebook account may prevent Messenger from working correctly.

Server downtime – If Facebook’s servers are down or experiencing maintenance, Messenger may not work for anyone trying to access it.

Hardware issues – There could be issues with the PC hardware, such as a malfunctioning network adapter or insufficient RAM, affecting Messenger’s performance.

What can I do if Facebook Messenger is not working on my computer?

You can avoid the troubleshooting steps suggested in this article by opening Messenger on a different browser. We recommend the Opera One browser.

Additionally, this browser offers a free VPN for enhanced privacy and security, built-in messenger apps and snapshot feature, video pop-out, and battery saver feature of the box.

One of the most straightforward and intuitive solutions is to try logging out of the app and logging in again. So be sure to try it out now.

You can continue with the following method if the app still does not work on your desktop.

2. Clear cache and temporary data

Clearing the browser cache will help you resolve any issues due to corrupted data. However, if the problem persists, move to the next solution.

Also, if the Facebook Messenger video call is not working, you can quickly check out our helpful solutions and fix them.

3. Disable add-ons

Third-party programs, including browser extensions and add-ons, can sometimes interfere with other programs and apps and cause Facebook Messenger not to work on your PC.

You need to disable the add-ons and extensions one by one, checking after each one to see if the issue is still there.

4. Reinstall Messenger

The latest version of Facebook Messenger for desktops usually includes new features and fixes for known bugs, so installing it could be beneficial in this case.

Also, if the Facebook app is not working on Windows 10, you can look closer at our comprehensive guide and find the best solutions.

We hope our recommendations helped you fix the Facebook Messenger app, and you can now use it on your desktop.

Still experiencing issues?

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How To View Secret Conversations On Facebook Messenger

Facebook is one of the most popular social media networks, and Messenger is used by billions of people worldwide. Whether for personal or business purposes, this service connects individuals globally.

The secret conversation feature of Facebook Messenger allows you to have a private end-to-end encrypted chat. It’s common for users to have secret conversations on Messenger that they don’t want anyone else to see.

However, the problem arises when some fail to view secret conversations after enabling it. In this tutorial, you will find a complete guide regarding hidden Facebook messages.

Method 1: View Secret Conversations on Messenger Using mSpy

mSpy is monitoring tools that are the go-to solution for tracking the secret conversion of your kids or loved ones. mSpy parental control app, which is known for providing top-class real-time tracking. You can keep a check on anyone’s mobile phone usage. Regardless of texting or browsing the web on their phone, you’ll be able to see which apps they’re using and where they’re going.

mSpy social media monitoring also includes the Facebook app and Messenger. It’s Family GPS Locator & Tracker app is available in iOS and Android stores. Moreover, mSpy provides alternative installation methods that do not require jailbreaking iOS devices.


Access call logs and messages.

Track the GPS location of the device.

See photos, videos, and other data kept on the device.

Monitor and record keystrokes to discover passwords and other information.

View secret conversations on popular social media platforms, including Facebook.

Here are steps to view secret conversations on Facebook Messenger using mSpy:

Step 1) Visit the mSpy website and sign up for an account.

Enter your email address and purchase a suitable plan.

Step 2) Select the type of cell phone device you want to monitor. (Android or iOS devices). For this demonstration, we have selected an Android device.

Note: You should ensure that you have physical access to the target device.

Step 3) Next, choose the device manufacturer of the target device.

Step 4) Log in to the mSpy account and navigate to the control panel.

Step 5) Add the device you are planning on monitoring. And get started with it.

Step 6) Locate Facebook Tracking from the side menu.

Step 7) From the list of chats, find the secret conversations.

Note: Monitoring someone’s private activity is illegal since it breaches privacy. Unless they are your kids, you should seek permission before tracking.

Method 2: Find Hidden Conversations on Messenger with Someone’s Facebook Credentials on Computer

You may not want to use any monitoring tool and have access to their Facebook credentials; you can view anyone’s secret conversation.

Additionally, look into what your kids do online or access their Facebook to check their conversations. It will help you stay informed and alert to possible dangers your children might face.

However, there are several significant limitations to this method:

No real-time tracking of Face’s hidden messages.

They may get a notification upon logging into their Facebook account.

Messages in secret conversations may disappear with a timer, making them inaccessible.

Here are steps to find secret messages on Facebook with someone’s details on PC:

Step 1) Open Facebook in the browser of your computer. And log into Facebook using their credential.

Step 3) Hit on the Three dots to access options.

Step 4) Navigate to the Message Requests to find the secret conversations.

Note: If someone is trying to harass your loved ones by sending messages. Those texts will appear here unless they add them to their friend list.

Method 3: How to View Secret Conversations on Messenger on Android

Facebook enables you to have a secret conversation with anyone using the Messenger app on your Android phone. When you start a secret conversation with someone, it creates a new private chat profile for them.

Any message you send through this profile will remain secret and can also be set to remove after some time. However, to access the secret conversation, you first need to start one.

Here are steps to start & view the secret messages on Messenger:

Step 1) Open the Facebook Messenger app on your Android device.

Step 2) Tap on Pen icon at the top right corner.

Step 3) Enable the secret conversation by hitting the padlock icon toggle.

Step 4) Search with whom you want to start a private chat. And open their chat profile.

Step 5) Whatever message you send through this chat stays private.

Step 6) Access the conversation by searching the name once the conversation begins.

Note: You will see two chat profiles of that person. The padlock icon indicates the secret conversation.

Here are steps to enable disappearing messages on Facebook Messenger:

Step 1) Open the secret chat and hit on your friend’s profile picture.

Step 2) Scroll down and find Disappearing messages.

Step 3) Choose the period after which you want the message removed.

Method 4: See Secret Messages on Facebook with iPhone

In order to check secret conversations on iPhone, you first need to confirm that the feature is enabled. Facebook allows you to enter any Messenger chat into the hidden mode. Although this feature is active by default, it is still wise to check it first.

Here are steps to check Messenger’s secret conversation on iPhone:

Step 1) Sign in to your Facebook Messenger with your ID and password.

Step 2) Locate the profile picture and tap on it.

Step 3) Access Settings and choose the Secret Conversation option.

Step 4) Tap the toggle to turn it green unless it is already enabled.

Step 6) Add the person by searching by name and enter into private mode by tapping the padlock icon at the top right corner.

Note: Once you start the secret conversation on iPhone, now let’s find out how to find it.

Step 7) Open the chat window of Messenger. Search with whom you are having a secret conversation.

Step 8) Go to that person’s chat settings by tapping the profile image.

Method 5: Find Hidden Messages on Messenger With a Keylogger

Keylogger is a monitoring feature designed to log and record all keystrokes on the targeted computer or mobile device. People often use this feature to monitor what their children and employees do online. It’s important to note that using a keylogger without proper consent can violate privacy laws.

Moreover, you might fail to log in without notifying the profile owner. It happens when you try to log in to a profile with two-factor authentication or login alerts.

Method 6: How to View Deleted Secret Conversations on Messenger App?

When you access someone’s Facebook Messenger app, you may not find the hidden chats on the home page. They could be removed. Therefore, you need to view deleted secret conversations.

Facebook has a few ways to remove a chat. So, in order to find any secret conversation history, you need to check all these places.

Here are steps to decrypt secret conversations on Facebook Messenger in Archive:

Step 1) Expand the Messenger app and ensure you log in with their credentials.

Step 2) Tap on the three parallel line option icon.

Step 3) Look for Archive and hit on it.

Note: In the Archive folder, you will find secret conversations. But if you don’t find anything here. Spam Folder is another place where you can look for a hidden chat.

Here are steps to view someone’s secret conversations on Messenger in Spam:

Step 1) Go to the side menu on the Messenger app.

Step 3) Hit on the Spam tab to open it.

Method 7: Track and View Secret Conversations from Another Phone

After you enable the secret conversation feature on one phone, you can access it on any other mobile device. All you need is login credentials. Once you enter Facebook Messenger, all your chats, including secret messages, will be accessible.

You can even find hidden chats on the computer, like message requests and spam. Also, monitoring apps let you track secret conversations on another phone. All it takes is to deploy them on the target phone and start monitoring it on your device.

Method 8: Restore Deleted Secret Conversations on Messenger

Facebook Messenger chats get permanently removed after they are deleted. However, you can get them back anytime by putting them in the archives or using the restriction feature. If you don’t find any hidden chats on your or your child’s Messenger, they might be using these methods to conceal them.

Here are steps to restore deleted secret conversations from the Messenger archive:

Step 2) Navigate to the Archive option.

Step 3) If you see any private chat here, tap and hold it.

Step 4) Choose Unarchive option at the top.

Note: Now the chat will move to the main all chats windows. It also helps you to access the secret conversation history by opening it.

Here are steps to unrestrict the chat to restore deleted secret conversations:

Step 1) Tap on the search on Facebook Messenger.

Step 2) Type the name of the hidden profile.

Step 3) Open it and tap the UNRESTRICT button at the bottom.


The recipient is always made aware whenever someone sends a message with a secret conversation feature on Messenger. Several clear signals indicate if the message is private or not. When you receive a secret message, a new chat of the sender gets created. Also, you will see a padlock icon under the name and profile picture of the send

Here are steps to find members that are part of the secret conversation and the number of keys under their names.

Step 1) Tap on each of them to access their key codes.

Step 2) The number of keys tells you how many devices are used to access that private chat. Each device will have its keycode.


Facebook Messenger’s secret conversation feature is very useful for protecting your privacy. But to ensure safety, parents have to know what their kids are doing on the internet. Here comes a tool like mSpy, which is very convenient for monitoring.

Wifi Adapter Not Working On Windows 11/10 Computer

If you notice you’re having network & internet connection problems on your Windows 10 or Windows 11 PC and issues like Unidentified network appearing, the Wi-Fi connection is limited, low Wi-Fi signal strength or the WiFi adapter is not working at all, then this post is intended to help you with solutions to the issue.

Why won’t my Windows 10 let me connect to WIFI?

Typically, your Windows 10/11 computer won’t connect to a network if Wi-Fi has been disabled on the device. Power-cycling or a simple reboot of your internet device (modem and router) usually fixes most network connectivity problems. Unplug your modem and router from the power socket, wait a minute, plug in your modem, wait a minute, and then plug in your router.

How do I know if my wireless adapter is bad Windows 10?

To know if your wireless adapter is bad, simply open Device Manager on your Windows PC. Expand the Network adapters section, and If there’s an exclamation or question mark beside the wireless adapter, then you have a wireless problem; if not you’re OK. But if your wireless adapter is still not working, then the solutions below can help you.

WiFi Adapter not working on Windows

If you’re faced with this WiFi Adapter not working issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

Run Network Adapter Troubleshooter

Update WiFi adapter drivers

Make sure WiFi adapter is enabled

Reset WiFi adapter

Use ethernet adapter

Replace WiFi adapter

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Run Network Adapter Troubleshooter

First troubleshooting step to take in attempt to resolve the WiFi Adapter not working issue is to run the Network Adapter Troubleshooter. If this automated solution doesn’t fix the issue, try the next solution.

2] Update WiFi adapter drivers

You can either update your WiFi drivers manually via the Device Manager or you can get the driver updates on the Optional Updates section under Windows Update. You can download the latest version of the driver from the WiFi adapter manufacturer’s website.

Still not working? Try the next solution.

3] Make sure WiFi adapter is enabled

This solution requires you to make sure the WiFi adapter is enabled and WiFi is turned on for your Windows PC.

4] Reset WiFi adapter

You can also reset your WiFi adapter and see if the issue at hand is resolved.

5] Use ethernet adapter

Using the ethernet adapter is a viable option if you’re willing to give up the convenience of connecting to the internet via WiFI. If that’s not an otion for you, try the next solution.

6] Replace WiFi adapter

At this point, it’s most likely the WiFi adapter is faulty. So, if your Windows PC is still under warranty, you can have the WiFi adapter replaced. If not, you may need the services of a PC hardware technician to replace the inbuilt WiFi adapter or you can opt for a USB Wireless Adapter Dongle you can attach via USB port on your computer.

Hope this helps!

Is a dongle Wi-Fi or Bluetooth?

Basically, Bluetooth adapters are USB-based hardware devices that allows PC users quick and easy connections among various devices on Windows PC. On the other hand, USB WiFi adapter is a networking device that uses radio waves to provide high-speed network connectivity.

Can’t connect to 5ghz Wi-Fi Windows 10?

There could be a handful of reasons why the 5GHz WiFi is not detected on your Windows 10 PC – these includes, the hardware of your computer doesn’t support 5GHz bandwidth, the WiFi router does not support 5GHz bandwidth, the 5GHz is set up incorrectly on your PC or on your WiFi router, improper WiFi adapter drivers are installed on your computer, or the drivers are outdated.

Related post: Internet or WiFi gets disconnected after Sleep.

Samsung Dex Not Working? Try These Fixes

Samsung DeX is an amazing feature that offers a desktop-like experience via a bigger display on a Samsung Galaxy phone. If you use it regularly, but it suddenly stops working, you may be wondering what happened. Thankfully, you can easily make it work again by following the fixes provided below. Let’s check different ways to bring the Samsung DeX functionality back on track.

1. Restart All Connected Devices

The first thing you must do if Samsung DeX isn’t working is restart all of the connected devices, including:

Samsung Galaxy phone

Wi-Fi modem, if you are connecting wirelessly

PC, if you are using DeX on a PC

TV, if you are connecting DeX on a TV

2. Check Compatibility

For DeX to work properly, you must check whether the devices are compatible. Samsung DeX doesn’t work on all Samsung phones. It’s available only on the Samsung S8 series and up, except for the Galaxy Flip series.

Furthermore, you must have a TV that supports Miracast technology to use DeX wirelessly. Similarly, Windows PCs with an ARM processor may not be compatible with DeX. Touchscreen displays and Samsung DeX for Mac are also not supported. Check the list of the DeX-compatible devices and displays on Samsung’s official webpage.

Tip: check out other ways to run Android apps on PC.

3. Check Connected Hardware

Hardware plays a significant role in DeX working properly. You must ensure that everything is working smoothly. For instance, if you are using a DeX station, make sure your phone is seated properly. If necessary, remove the phone and replace it.

If DeX isn’t working on your TV or monitor, try connecting it to a different device. There are chances that the monitor may not be compatible with DeX.

4. Check USB Cable

For DeX connections via cable, ensure that the cable is securely plugged in. Remove and reconnect it. Also, try using the original cable that came with your phone and connect via a different port on your PC or monitor to get DeX working again.

5. Connect to the Same Wi-Fi Network

If you are trying to use DeX wirelessly, ensure that your phone and the device that you are trying to connect (TV or PC) are on the same Wi-Fi network.

Tip: is your Wi-Fi connection slow around the house? These steps can help remedy the situation.

6. Switch to a Different Wi-Fi Band

Some displays are not compatible with the 5GHz Wi-Fi band, so it would help if you switched to the 2.5 GHz network on both devices in Wi-Fi settings.

7. Disable the Power-Saving Mode

When using DeX mode, you must turn off the power-saving mode on your phone.

Turn off the toggle next to “Power saving.”

Also, try to charge your phone before using DeX or keep it plugged in when connecting DeX.

If you are using a USB to HDMI hub, make sure to connect it to a power supply; otherwise, you will only be able to screen mirror and will not have full use of the capabilities of DeX.

8. Turn Off VPN

DeX may not work properly if your phone or TV/PC is connected to a VPN. You must turn off your VPN, then try using DeX.

9. Change USB Mode on the Phone

Whenever you connect your phone to your PC using a USB cable, you will see a USB options notification in the notification panel. Tap on this notification, then try resetting the connection by switching to “Charging phone only,” then back to “Transfer files.” This should fix the issue of DeX not working.

10. Install, Open, or Restart the DeX App on PC

Unlike a TV, where you can use DeX without installing anything, you need to first download the DeX software to your Windows PC.

Next, make sure that the DeX app is open on your Windows PC when you are trying to use it. There’s a chance that your PC has closed the DeX app. If you don’t see the DeX app icon on the taskbar, open it.

However, if the DeX app is already running, restart the app by closing it and reopening it.

Tip: want to use Samsung DeX at a pro level? Learn how to get started.

11. Run DeX App as Admin on Your PC 12. Start DeX Mode on Your Phone

Typically, your Samsung phone will automatically switch to DeX mode when connected via a USB-C to HDMI adapter. If that doesn’t happen, enable DeX as shown below.

Press the “Start DeX” button. Also, enable the toggle next to “Auto start when HDMI is connected.” This will automatically start DeX mode when you connect an HDMI cable.

13. Select Right Connection Mode

On OneUI 5 and above, both your PC and TV/monitor will show up in the list of available devices under the “Connect wirelessly” section.

On the earlier versions of OneUI, Samsung offers two separate modes for connecting DeX: “DeX on TV” (or monitor) and “DeX on PC.” You must select the proper mode when connecting DeX.

14. Select Samsung DeX from Notification Panel

After connecting DeX, if your TV or monitor starts mirroring your phone instead of switching to DeX, you must tap on the Samsung DeX notification in the notification panel followed by Samsung DeX. That’s it. Samsung DeX mode will instantly launch on the connected device.

Pro Tip: on some phones, you may need to search for HDMI mode settings and switch to DeX from mirroring.

If you are able to connect your phone to your PC wirelessly, but the USB mode doesn’t work, you must update the USB drivers on your Windows PC. The issue with Samsung DeX not working could be happening due to outdated drivers.

Connect your phone and PC via the USB cable.

16. Clear Cache and Data of DeX App on Your Phone

As with everything, you must try the golden trick of clearing the cache and data of all the DeX-related apps on your Samsung Galaxy phone to fix DeX not working.

Open Settings on your Samsung Galaxy phone.

Go to “Apps.”

Tap on the Sort and Filter icon and enable the toggle next to “Show system apps.” Press the “OK” button.

Type “DeX” in the search at the top, then select each item that shows, one by one.

Go to “Storage” and press “Clear cache,” followed by the “Clear data” button. Repeat this for other DeX-related apps that you find in step #4.

Restart your phone.

Good to know: have a Samsung TV? Learn how to pair it with Alexa.

If Samsung DeX fails to work on your PC, you must update the DeX PC app. You may be using an old version of the app, and it may have a bug or not be compatible with your phone. To update the Samsung DeX app on your Windows PC, follow these steps:

Launch the DeX app on your computer.

18. Reinstall DeX App on Your PC

If updating the DeX app didn’t help it work on your PC, then you must reinstall the app. Uninstall the DeX app from your computer, restart your computer, then install the app again.

19. Start Samsung Services on Your PC

If you are connecting DeX to your PC using a cable, ensure that Samsung Mobile connectivity services have been started. Typically, the services are set to start automatically, but this may have changed.

In your Windows search, type “Services” and select the best match underneath.

Reconnect the USB cable.

20. Add Wireless Display Feature on Windows 11

If Samsung DeX isn’t working on Windows 11, you may need to manually add the Miracast (wireless display) feature on some PCs running Windows 11.

Search for a “Wireless Display.” Select it and hit the “Next” button. Follow the on-screen instructions to install it.

After installing it, restart your computer, then try using DeX on PC.

21. Download Samsung DeX Patch

If your Samsung Galaxy phone is issued and administrated by a business, and DeX mode doesn’t start, you will need to download the DeX patch. But first, check whether a patch is required.

Disconnect your phone from the monitor.

Scroll down and look for “Knox Customization.” If it appears, you will need to download the DeX patch. Open the Knox website in a browser on your Samsung phone and follow the on-screen instructions to download the patch.

Do you have a company- or school-owned PC? If yes, and the above solutions didn’t help, you must contact the admin of your PC, as some public computers have security software installed that prevents DeX from running properly.

23. Reset Settings on Your Samsung Phone

Lastly, if Dex isn’t working, you must reset the settings on your Samsung phone. Doing so will restore all the settings to their original values, fixing the issues you may be facing while using DeX. Don’t worry, as this will not delete any data or files from your phone.

Tip: customization is one of the strong points of Samsung Galaxy phones. We show you how to personalize your home screen according to your preferences.

Frequently Asked Questions How can I fix DeX not working on my Mac?

As mentioned earlier, Samsung DeX is no longer supported on Mac. But if you have the older version installed, and it’s not working, you need to allow certain permissions.

How can I reset Samsung DeX?

There is no option to reset Samsung DeX. On a PC, reinstall the app, and on a phone, clear the data of the DeX apps.

All screenshots and images by Mehvish Mushtaq.

Mehvish Mushtaq

Mehvish is a tech lover from Kashmir. With a degree in computer engineering, she’s always been happy to help anyone who finds technology challenging. She’s been writing about technology for over six years, and her favorite topics include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, social media, and web apps.

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Switch Dock Not Working? Try These Fixes

When the Dock does not work, both the display and USB port fails to respond, and the green LED on the corner does not light up. Although it may seem like the faulty power cable is to blame, we cannot rule out other possible causes like HDMI issues, the device being low on power or the device being in an error state.

There could be a slew of fixes. Checking the green LED is the easiest method. This indicates whether or not the device is receiving power. If the device receives power, the problem is most likely with its firmware or ports. And you might want to start by repairing those components. However, depending on what caused the issue, there may be more than one solution.

When a Nintendo Switch Dock stops working, there are two things that could have happened. Whether the device is not getting power or there could be other technical issues.

The device usually faces power issues due to a faulty power adapter or the port itself. On the other hand, technical issues could be anything from a defective display cable to a damaged dock.

Faulty HDMI cable

Nintendo Switch Outdated

Damaged Power Cable

Wrong display source on your screen

Damaged Switch Dock

Now that you know why Switch Dock stops working, let us understand how you can fix it.

First, restart both the Dock and the Switch and connect the two. Now check the Switch dock for a green LED. 

If the LED is on, the issue is likely with the ports or configurations. If the LED does not turn on, remove and reconnect all the cables that go into your Dock. 

If that does not work, you might want to power cycle the Switch.

Any parts inside a hardware component need to interact with each other to function. If a system or a device enters a deadlock situation where components cannot interact with each other, the entire device may not work.

This is where power cycling a device comes in. Power cycling a device frees it from all remaining charges which removes any configuration stored. This in turn returns the device to its base state or a stable state, fixing any errors or bugs causing the malfunction.

To power cycle the Switch,

Remove the Switch from the Dock.

Now plug everything back, connect the Switch to the Dock, and turn it on.

If power cycling does not work, you may need to insert the cables in the correct order before turning on the Switch.

Sometimes, the Switch dock only works when you insert cables in the correct order. Users in many Q&A forums have reported that connecting the power to the Dock solved the issue. Power issues may stop the ports from being detected when you connect them before the power supply. 

It could also simply be a bug in Nintendo Switch. Nevertheless, here is how you need to connect the cables in Nintendo Switch.

Now connect one end of the HDMI cable to the Dock.

Connect another end of HDMI to the display device.

A bug in the device could be the reason Nintendo Switch is having issues connecting to the Dock. In that case, we recommend that you update your Switch right away. Updating Switch not only fixes any bugs and errors with the device but also brings new features and security upgrades.

To update Switch,

Turn on the Switch.

Scroll down to System.

Select Update and then press OK.

Once the process is complete, Switch will automatically restart.

Now connect Switch to the Dock and the Dock to your display device to see if the update fixed the problem.

When Switch is connected to a display device, Match TV Power State allows both your display device and Switch to turn on and off together. Meaning that when you turn on the display device, Switch automatically turns on and turns off when you turn off your primary display screen. 

Enabling this feature can confuse Switch when turning off the display device and trying to turn on Switch. If that’s the case for you, we recommend that you disable Match TV Power State from TV Output settings.

Turn on the Switch.

Select the gear icon to open System Settings.

Scroll down to TV Settings.

If the green light on the Dock turns on, but you still do not get any display, the problem could be with the HDMI cable. HDMI cables do transfer video data efficiently. However, they are known to be faulty as well. Besides this, these cables do not age well with time, as frequent twists and turns are known to damage them.

Furthermore, you may also have issues getting any display on your monitor if the HDMI port version on the Dock does not match the HDMI cable’s version. Therefore, make sure that you are using the correct HDMI type.

Try using a different HDMI cable, one that matches the HDMI version and is not faulty, to connect the Dock to the display source to see if it fixes the issue.

Another reason the Switch dock does not seem to be working is if the display device is taking a different source as input. You will find several input ports on your display device. Therefore, you can select the input source from which the monitor takes input.

You need to make sure that the currently selected source on your display device is the one to which Switch is connected.

If you are on a TV, navigate through display settings and set the correct Source. On a monitor, however, you will need to navigate settings using the side buttons. 

Note: Depending on the monitor or TV, you will need to navigate through the display configuration to find the correct settings. 

Dust and debris on your display ports could be obstructing data transfer between the Switch and the display device. If this happens, the output screen will not display anything, making it seem like the Switch Dock is faulty.

Try cleaning both the ports on the Dock and the display device using a can of compressed air. Make sure that both the ports and the cables are clean before inserting them.

When you connect the Dock to a screen, the green light on the Dock will turn on. If this light fails to turn on, there is a high chance that it is not getting power or the battery draining fast and taking long time to charge. In that case, try using a different cable to power Switch Dock.

If the second power cable still does not work, it could be that the Dock itself is at fault.

If none of the solutions works, you can try using a separate dock to determine where the problem lies. If you still do not get anything on the screen after connecting the Switch to a different Dock, there is a high chance that the connector that joins the Switch to the Dock is faulty.

However, if the new Dock works, the issue is likely with the older Nintendo Switch dock, and you need to replace or repair it. You can try taking the Switch dock to a local electronic repair shop to get an idea about what caused the malfunction and ways you can fix it.

How To Add Longer Videos To Facebook Messenger Story

Hence, if you’re posting a long video to your Facebook Messenger Story, you might get an error.

The error message you’ll get is the “Video is Too Long” error.

Here’s the full error message, “Video is Too Long. Please select a smaller clip from this video”.

You’ll then need to trim the video so you can post it.

However, if you’re looking to upload the full video to your Facebook Messenger Story, you can’t trim it.

Otherwise, only part of the video will be uploaded.

Fortunately, there is a way to bypass the size limit so that you can upload a full-length video.

In this guide, you’ll learn how to add longer videos to your Facebook Messenger Story.

How to add longer videos to Facebook Messenger story

To add longer videos to your Facebook Messenger story, you need to first tap on the “Camera” option.

Then, navigate to your gallery and select the video that you want to upload.

Lastly, tap on “Add to story” to upload the video.

Typically, when you’re looking to upload a video to your story, you’d select the video that you want to upload via the “Add to story” page.

The “Add to story” page contains your recent photos and videos.

The page also has a “Camera” and a “Text” option.

Instead of uploading the video via the “Add to story” page, you need to tap on the “Camera” option.

Then, visit your gallery via the camera and select the video that you want to upload there.

If you use this method to upload stories, you’ll be able to bypass the video size limit.

Here’s how you can add longer videos to your Facebook Messenger Story:

1. Add a new story & tap on “Camera”

To begin with, open Facebook Messenger.

Once you’re on Facebook Messenger, tap on the “People” icon.

On the “People” page, you’ll see a couple of tabs on the top navigation bar.

This includes the “Active” tab and the “Stories” tab.

Tap on “Stories” to open the “Stories” tab.

On the “Stories” tab, you’ll see all of your friends’ stories.

Tap on the “Add to story” card to add a story.

After you’ve tapped on “Add to story”, you’ll land on the “Add to story” page.

On the “Add to story” page, you’ll see your recent photos and videos.

Typically, if you’re looking to add a story, you’d select one of the videos from here.

However, you won’t be able to upload longer videos if you do this as you’ll get the “Video is Too Long” error.

Instead of uploading a video via the “Add to story” page, you need to upload it via the camera option.

The “Add to story” page contains a couple of options including “Camera” and “Text”.

Tap on the “Camera” option to open your camera.

2. Select the video from your gallery

After you’ve tapped on the “Camera” option, your camera will open.

On your camera, you’ll see a “Gallery” icon.

Tap on the “Gallery” icon to open your gallery.

Keep in mind that need to have the video saved in your gallery before you can upload it.

After you’ve tapped on the “Gallery” icon, your gallery will open.

In your gallery, you’ll see all of your recent photos and videos.

You can switch albums by tapping on “Albums”.

Now that you’re in your gallery, you need to navigate to the video that you want to add to your Facebook Messenger story.

If you don’t have the video in your gallery, you need to save it in it first.

Once you’ve found the video that you want to upload, tap on it to upload it.

3. Tap on “Add to story”

After you’ve tapped on the video that you want to upload, the editing screen will open.

On the editing screen, you can edit the video by drawing, adding text, and more.

You might have also noticed that the “Video is Too Long” error is not showing up.

As a result, you don’t need to trim the video to post it.

This is because when you’re uploading a video via the “Camera” option, you’ll be able to upload longer videos.

Tap on “Add to story” to add the video to your Facebook Messenger Story.

After you’ve tapped on “Add to story”, the video will begin uploading.

Once the video is uploaded, you’ll be able to watch it by tapping on it.

When you tap on the video, it’ll be played in full.

You’ve learned how to upload longer videos to your Facebook Messenger story!


Adding long videos to your Facebook Messenger story can be difficult.

This is because Facebook Messenger rejects videos that are too long in duration.

As a result, you’ll get the “Video is Too Long” error.

However, this only happens when you’re uploading a video directly from the “Add to story” page.

If you were to upload a video from your gallery via the “Camera” option, the error will not show up.

This is a neat trick to bypass the “Video is Too Long” error.

Further reading

How to Fix “We Received Your Information” on Facebook

How to Fix “Your Account is Temporarily Locked” on Facebook

What Does “Following” Mean on Facebook?

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