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Snapchat is constantly adding cool features to keep its users entertained. From starring in your own short action sequence to meditating with your friends using Minis, there is something for everyone on this unique and enduring Social Media platform. Snapscore is one such feature that has stood the test of time. In this article, we will cover what Snapscore is and how points increase your score, and how do you get Snapchat points.
What is Snapscore on Snapchat?
We all know that Snapchat lets you send disappearing messages and snaps. But did you know that Snapchat also keeps a count of all your activity on the app? Snapscore is basically a number that indicates how active you are on Snapchat. The score starts counting from the moment you download the app and start sending out snaps.
Your Snapscore is unique to you and is constantly updating to reflect your activity. The score is attached to your account, so even if you uninstall the app, you will not lose your Snapscore. Your Snapscore is generated depending on a couple of factors that Snapchat claims to be a “Super secret recipe“.
Related: How To Get Rid Of Best Friends On Snapchat
How to check your Snapscore
Your Snapscore is attached to your username. You can view it on your profile page on the app. Your Snapscore keeps changing over time.
To check your Snapscore, launch the Snapchat app and tap on the Bitmoji avatar in the top left corner. This is your profile page.
Your Snapscore is located beside your username.
Related: How to Do Reverse on Snapchat? 2 Best Ways to Do This!
What does your Snapscore depend on?
Snapchat does not disclose its algorithm for calculating your Snapscore (for some weird reason). However, users have come up with an approximation of what factors could contribute to your Snapscore. Unfortunately, there is no way to verify the accuracy of the information.
The table below indicates the functions that can increase your Snapscore and how much they contribute.
Send a snap to one friend +1
Send a Snap to multiple (Eg: 5) users +1 +5
Open a Snap +1
Post a Snap to your Story +1
Send a Snap after a while (inactivity) +6
The above table is based on user gathered data. Some users believe that Snapchat keeps changing its Snapscore algorithm to keep users off the scent. There are also other factors that come in to play when calculating your Snapscore. Adding new friends is supposed to add points to your Snapscore, but it is not certain how much. Similarly, some also claim that Snapstreaks add more points compared to regular snaps.
Unfortunately, sending chat messages does not get you any points on Snapchat. You also do not receive points for viewing other user’s stories.
Related: Where Do Saved Snapchats Go?
How to get more points on Snapchat?
Now that you know what the contributors to your Snapscore are, you can decide the best plan of action for increasing your score. While there are third-party apps that claim that they can increase your Snapscore, it is best to stay away from those, since Snapchat is likely to ban your account for interfering with its algorithm.
The best way to increase your Snapscore is to do it organically.
1. Post Snapchat Stories daily
A Snapchat story gives you one point per snap that you post. You do not get points based on how many users view your Stories. Keeping that in mind, you should post multiple Snaps to your story every day.
Related: How to temporarily disable Snapchat and how to extend it
2. Send Snaps to friends
It seems that you get points for each person that you send a snap too. Earlier, you only received one point if you sent the same snap to ten people. However, it now seems like you get points for each person that you send the snap to.
Additionally, you get one point for simply sending a snap. So if you send the same snap to ten people you should get eleven points added to your Snapscore. So make sure you keep sending your friends snaps daily!
3. Open Snaps
Since you receive a point for each Snap that you open, you should make sure you open snaps soon before they expire. Snaps expire after 24 hours and you will not receive a point for them.
Related: How to open a Snap without them knowing in 2023
While there are mixed answers about this, we have noticed that the Snapscore takes just a few seconds to a few minutes to update. This usually depends on your internet speed. Some users claim that it is linked to your location services being turned on or not. However, we did not find this to be the case.
How to view someone’s Snapscore
You can only view the Snapscore of users that you have added on Snapchat. To view a friend’s Snapscore, launch the Snapchat app, and tap on the Bitmoji avatar in the top left corner. Now select ‘My Friends’.
Tap on their Bitmoji avatar of the person to view their profile. The Snapscore is located beside their username.
Related: How to see if someone is active on Snapchat
Who can view your Snapscore?
Your Snapscore can be viewed by anyone on your Friends list. Your account is visible to everyone you add, except if they have been blocked by you. Users who have not been added by you cannot see your Snapscore. They can only view your Snapchat username.
Can you hide your Snapscore?
No, there is currently no way to hide your Snapscore on Snapchat. The only way to stop someone from viewing your Snapscore is to block that person. However, in that case, they will no longer be able to find your profile at all.
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If you have been perusing through Snapchat, you may have noticed their addition of the Coronavirus PSA stickers to their reaction panel. The latest addition to this genre is the ability to add a face mask to your Snapchat Bitmoji. Snapchat has come out with a bunch of colorful and stylish masks that you can add and change as you like to your Bitmoji selfie.
What is a Bitmoji selfie
Your Bitmoji selfie is basically a selfie of your Bitmoji avatar. It will reflect any changes that you make in terms of physical appearances and outfits to your Bitmoji avatar. The Bitmoji selfie appears primarily as your profile image when you chat with another user. It is your representation attached to your contact.
Additionally, it appears on your Snapcode. Your Snapcode contains details about your profile and can be used as a calling card for other users to add you. They simply need to scan your Snapcode to find your profile on Snapchat.
Your Bitmoji selfie appears in the center of your Snapcode and can be edited to reflect your mood, as and when you would like.
You can edit your Bitmoji selfie to showcase different masks, facial expressions, hand gestures, and more!
Related: How to record Snapchat video without holding the button
How to get a mask on Snapchat Bitmoji
Stylish face masks are all the rage right now. So why not add a face mask to your virtual avatar too! Snapchat has introduced a way to customize your Bitmoji selfie to add fancy new masks. To do so, first, update your Snapchat app to the latest version (v10.82.5.0).
Scroll down and tap ‘Select selfie’. Here you can scroll through a number of selfie customizations provided by Snapchat. Select the one you would like to apply and tap ‘Done’.
To check that your new Bitmoji is active, scroll up and check out your Snapcode. Your Bitmoji selfie should reflect in the center.
Done. That’s all you needed to put a mask on your Snapchat Bitmoji.
Related: How to change your emojis in Snapchat
Will the mask affect my cameos and stickers?
No, the Bitmoji mask only applies to your Bitmoji selfie. So, the changes will only be reflected in places that use the selfie, like your Snapcode and your profile image. Snapchat Cameos and Bitmoji stickers will not show your mask.
Related: How to slow down a video on Snapchat
Bonus tip: How to edit your Bitmoji
Although you can easily access your Bitmoji stickers and reactions through Snapchat, the only way you can change the physical aspects of your Bitmoji is through the Bitmoji app. The app allows users to change every aspect of themselves, from their hair color to their bling.
You can launch the Bitmoji app from within Snapchat by tapping on your Bitmoji in the top left corner, and then selecting ‘Edit my Bitmoji’ or ‘Change My Outfit’.
You can change your Bitmoji selfie as many times as you would like. You can keep changing your mask to try out different ones. That’s why there are so many! Have you added a facemask to your Bitmoji selfie yet?
How do you convert prospective customers into buying customers? This is a question that every business needs to answer. Marketers and sales reps do their best to convert prospective customers, but it’s impossible to get a 100% success rate. To increase the likelihood of conversions, your business can (and should!) address customer pain points.
Customer pain points don’t cause physical pain, but you get the idea.
In addressing pain points, you increase the chances of customers having positive experiences with your business. You offer solutions to problems they face in the market, with your competition, or with your business itself. Addressing customer pain points increases your ability to build customer relationships and promote trust in your business. This will positively impact your sales and revenue.
In this post, we’ll cover:
What customer pain points are.
How to identify customer pain points.
How to address customer pain points.What Are Customer Pain Points? Do They Matter?
Customer pain points are problems that your prospective customers face when interacting with your business. These problems can vary and addressing them will impact the way your business deals with sales or marketing. You must find appropriate ways to deal with pain points as they can directly impact your bottom line.
Here are a few common customer pain points you may recognize:
Difficult website navigation.
Being hard to contact.
An awkward checkout process.
Price and availability of a product or service.
It can be easy to address pain points, but it is challenging to discover them. Often, businesses are oblivious to the pain points that customers face on a daily basis.
As you can see from this chart, more customers have experienced these pain points than brands realize.
Businesses offer solutions to various problems customers face. Their products fit certain customer needs within the market. Yet, marketers and business owners don’t know what prevents a customer from adopting their solutions. For example, why would a customer not adopt window cleaning services? Finding the answer could help them tailor successful campaigns.How to Identify Customer Pain Points
To identify problems customers face, you need to know more about them. It’s impossible to run a “flawless” operation, but a business can always make improvements. To do this, you can probe customers or your employees who engage with them. This enables you to discover the challenges customers face in interacting with your business.Collect Data & Act
You can gather data on customers using website cookies, data analytics, and first-party data.
As customers interact with your business or brand across numerous touchpoints, focus on customer journey analysis using multiple channels. Using data, you can gain key insights that will allow a business to improve customer experience across all of its channels.
Using data for customer journey analysis enables you to know more about your customers. This way you will avoid customer profile mistakes. You also gain insights into the behavior and motivations of customers.Survey The Competition
In every niche, numerous competitors are vying for customer attention. By watching other businesses, you uncover problems that need to be solved. When creating products and services, we often assess other similar products and ways to improve them. Similarly, marketers can analyze the content and marketing strategies of competitors in their niche.
Watching the competition enables you to do market research and see how others address customer pain points. This tactic offers a wider view of audiences that you and other businesses are attempting to serve. Different people use different solutions. Like people, businesses have different tactics to address a customer’s challenges. Get that holistic view of the market and improve your operations.Gather Customer Feedback
Customer feedback is a valuable resource to a business. It allows you to ask customers about their experience with you. You can uncover the challenges they face by asking them the right questions directly. Create short questionnaires and surveys, then ask questions that will give the clearest answers. Here are 21 customer feedback questions to help you get started.
Review sections on your website or near your products can also help a business understand a customer’s experience. Some customers leave thorough review points about positive and negative aspects of their experience with a business. Using this information you can address their pain points and improve your service.Gather Sales/Support Agent Feedback
Sales and support agents interact with prospective or current customers daily. As such, they are listening to customer feedback on your products every day. Sales agents pitch products to customers and get to gauge the customers’ interest levels based on their responses. By having regular review sessions, your sales agents can highlight reasons why customers opt not to make purchases.
Similarly, support agents listen to a wide range of customer issues every day. Support agents talk to current customers about your products and other aspects of the customer’s experience. Here your business can uncover customer pain points. Having review sessions will allow customer support agents to put forward challenges current and prospective customers may face with your business.How to Address Customer Pain Points
Below are examples of common customer pain points with our tips to address them.Research Pain Points
Customers will often research information on products before making purchases. With all the available information online, it is easy to get lost and uncover incorrect information (like on your local listings).
You can start your research by looking at these common customer pain point types and analyzing how your business stacks up in each category.
Give your sales and customer support agents the most relevant information on your products. Make it easy for customers to find accurate information. You could refresh the FAQ sections on your website and write authoritative blog posts on pertinent questions like, “How does a VoIP phone system work?” Customers will appreciate you when they can conveniently research your products and find accurate information.Website Pain Points
What if your business offers quality services like remote work tools? Excellent products are offset when the business website creates pain points. It’s well known that technical errors and poor user experience can lead to a website having higher bounce rates than expected. Customers may find a website or self-service support difficult to navigate or confusing to explore.
Put some focus on creating the best possible business website. Use analytics and cookies to see how customers interact with your website. With that information, you can update your site with customer experience in mind.
This website is easy to navigate and makes it simple for patients to request an appointment.
Customers should have a smooth and simple experience when navigating your business website.Customer Support Experience
Customer support encounters can be a source of discomfort or genuine pleasure. That depends on how well a business manages its customer support operations. Due to a variety of reasons, customer support experiences can easily become pain points for current and prospective customers.
They say happy employees create happy customers. A business should do its utmost to keep sales and support agents happy at work. They will be more polite and attentive to customer problems. Have a plan to navigate bad customer experiences for those more challenging customer interactions. Find ways to improve on customer interactions across all channels and acknowledge areas that aren’t quite right.
Make sure you’re communicating with customers in the way they prefer. The majority prefer live chat over other forms of support.
Related: Get quick tips to improve customer communications.Financial & Logistical Pain Points
Customers need to know how much a product or service is going to cost. To avoid seeming misleading, prices should be straightforward and clear with additional information when required. A business usually provides customers with the necessary details surrounding their prices, e.g. taxes, delivery, etc. However, the customer is not overly interested in reading a complicated price list or invoice.
For a business trading on e-commerce platforms, you will need to provide information on availability, delivery speed, and delivery costs. It’s e-commerce 101 to use the best inventory management software to manage your product stocks. Customers will appreciate it when they find real-time inventory updates across all your sales channels.
After making an online purchase, have you ever felt anxious about what happens next? You want to know if the order went through, if a product was dispatched, and whether it’s lost in the post.
All these thoughts cross the mind soon after checkout. Your business will want to use software that automatically updates customers on their purchases. This will build trust between your business and customers.Addressing Customer Pain Points Puts You Ahead
You may uncover similar customer pain points, but none are identical. Every customer faces their own set of challenges. The solutions a business finds to these problems can propel them into an excellent position in the market.
By addressing customer pain points, your business will improve its reputation and the experiences customers will have interacting with it. Use the data, talk to customers, and get your marketing and sales staff on the same page. At the end of it all, improve on customer experience to make your customers happy and reap the rewards.About the Author
Richard Conn is the Senior Director, Search Marketing for RingCentral, a global leader in unified communications. He is passionate about connecting businesses and customers and has experience working with Fortune 500 companies such as Google, Experian, Target, Nordstrom, Kayak, Hilton, and Kia. Richard has written for sites such as VoilaNorbert and DataFeedWatch.Guest Author
Our guest authors are industry experts, marketers, or business owners who cover a range of topics from sales, marketing, data, and entrepreneurship.
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The obscurity that Snapchat offers, especially in its exchanges via snaps and chats, is what makes it attractive to its users. The fact that texts and snaps have limited viewing conditions adds to the reasons why it is everybody’s go-to selfie taking app. But, just in case, conversations do not always go, Snapchat has settings, put in place, for you to clear them. This article will tell you how.
What are Snapchat Conversations?
Snapchat has a whole section on its app, dedicated solely for you to converse with your friends, on it. If you swipe right, from the main camera section, you will be able to see a list of your friends and when you have texted or snapped them. This zone, in Snapchat, is the conversation segment. Conversations are when you exchange continuous messages with friends. Snapchat uses special emojis to help define your relationship with the other person as you go on messaging them.
How to clear all Conversations in one go?
Embarrassed by some of your conversations? Or, just a plain victim of OCD? Either way, we have the cure to your Snapchat ‘Clear Conversation’ woes. If you want to clear conversations follow the guide below.
Open Snapchat and tap on your ‘Profile’ icon in the top left corner of your screen.
After this, tap on the ‘Gear’ icon in the top right corner of your screen.
Scroll down until you find ‘Privacy’. The very first tab under this row is ‘Clear Conversation’. Tap on it.
You will be redirected to a list of all the users you have had conversations with. Choose the cross mark ‘X’ present next to each user’s name if you want to clear all conversations with them.
Select ‘Clear’ to confirm your choice in the next dialog box.
This should help you clear all the conversations on your Snapchat account.
What happens after you clear all Conversations?
Post clearing conversations, you will not be able to find your friend’s contact in the ‘Conversations’ section. All texts and snaps, except the ones that you have saved, will be cleared. You will have to search for whoever it is that you want to snap next using the search bar at the top.
Note: Save important messages or choose the ‘clear after view’ option in the private chat settings to prevent the loss of important data.
Will the opposite user be notified when you clear conversations?
Snapchat tends to inform users when a snap is screenshotted or a conversation is screenshotted. It also notifies the opposite user when their scoreboard and friendship status is screenshotted.
But Snapchat does not notify the opposite user when you clear conversations. It will display a ‘Chats are deleted by default’ message to the next contact that will get in touch with you. Also note, when you clear a conversation, the conversation will be cleared even for your contact as well.
Can you retrieve lost conversations?
If you are an Android user, there might be a chance for you to retrieve lost or deleted Snapchat conversations. Although, it wouldn’t exactly please you to know, that this option isn’t directly available on Snapchat. When you delete Snapchat conversations, they are only removed from the app but not your folders.
If you want to recover them, download a file manager from your ‘Play Store’. If the conversations are still in your storage, they will be present under a ‘.nomedia’ extension. Rename this file folder and remove the ‘.nomedia’ extension from it. This will make the messages viewable again through other, respective apps.
Note: This method doesn’t always work, especially if you have security and junk file cleaning apps that clear out files that store redundant data. Also, it would help, if you were conscious about what you chose to clear. Saving chats is an easier option when compared to the above mentioned, complicated method.
Among the score of social media apps, Snapchat is quite unique for its disappearing messages and funky content creation tools. In addition, you can’t take screenshots on Snapchat without notifying the sender which adds an extra layer of security. However, unlike Facebook and Twitter, Snapchat cannot be used on desktop, and that is a big problem for its ardent fans. That being said, running Snapchat on PC may be hard, but it’s not impossible. So in this article, we take a look at all the various methods to install Snapchat on PC. We have talked about Android emulators and other possible ways to use Snapchat on PC. So without further ado, let’s go through the article and learn about the installation steps in detail.Install and Use Snapchat on PC in 2023
Earlier, there was a surefire way to run Snapchat on PC by using the BlueStacks emulator. However, recently Snapchat updated its app to block emulators and now BlueStacks is unable to run the app. Sure, you can install the app successfully, but you won’t be able to log in as the app crashes thereafter. There is another emulator called Andy Android which somehow bypasses the detection by Snapchat, but there are some major concerns with this emulator. Many reports suggest that Andy Android emulator drops a bitcoin miner on your system which runs in the background and eats up GPU resources. So frankly, I would not really recommend this emulator. However, if you have an urgent need to use Snapchat on your PC then you can give it a try, but again tread with caution.
3. Now, download Snapchat just like any other app from the Play Store. After the installation, sign in to your Snapchat account and you will be able to move past the log in screen.
4. Now, you can use Snapchat on your PC, but there are some limitations. You can’t use the camera functionality and sometimes the app freezes up. Anyway, head over to our article and learn cool Snapchat tricks so you remain on top of your Snapchat game.Other Ways to Use Snapchat on PC
If you don’t want to use the Andy emulator then you can give a try at other Android emulators on your PC. We have curated a list of safe-to-use Android emulators so go through that and try out LD Player, Nox, MEMU, etc. on your computer. The installation process is similar to the above method. Apart from that, if you want a foolproof method for running Snapchat on PC then you will have to install Chrome OS on PC which brings Android app support. We recently wrote a detailed article on how to install Chrome OS on PC with Play Store support so go through that. However, bear in mind, you will have to fully move to Chrome OS from Windows which is quite a task. But on the other hand, you get all the features like DM, stories, camera and more without any performance issues.Enjoy Snapchat on PC With Some Restrictions
Hopping onto the AI bandwagon, Snapchat integrated a ChatGPT-powered bot into its messaging app. Called My AI, this chatbot can help you plan camping trips, write replies, recommend birthday gifts, and much more. While it was initially available for Snapchat+ subscribers, it recently became available to all users for free. And well, everyone is unhappy with a dose of AI in their messaging app. So, we are here to help you disable and get rid of the My AI bot from Snapchat.
If you are in the same boat and want to get rid of this annoying bot, we have explained two easy methods to remove Snapchat’s My AI bot from your chat feed. And if you have accidentally removed or unpinned My AI and want it back, we show you how to find and start talking with the chatbot once again.How to Disable Snapchat AI Bot via Chat Feed
Before proceeding further, we want to make it clear that NOT every Snapchat user can unpin or disable the My AI bot from their chat feed. As confirmed by Snapchat’s support page and an official tweet, only Snapchat+ subscribers get “early access” to new features, including the ability to unpin or remove My AI from the chat feed. This has further annoyed the users, and rightly so.
1. Open the Snapchat app and navigate to the chat feed by swiping right on the screen.
2. Next, long-press and hold on the “My AI” conversation to bring up a settings pop-up from the bottom.
3. Here, tap on “Chat settings” and select the “Clear from Chat Feed” option at the top.
4. Snapchat will now prompt you to confirm your decision with a pop-up, where you need to tap on “Clear” again.How to Remove Snapchat AI Bot from Settings
While the aforementioned is the easiest way to disable the ChatGPT My AI bot from your chat feed, here’s another way to go about it. We have shown the steps to remove Snapchat My AI bot for iOS, but they remain the same for Android.
1. Open Snapchat on your Android or iPhone and tap on your profile picture (or Bitmoji) in the top left corner. Then, tap on the “Settings” cog in the top right.
2. On the Settings screen, scroll down and select the “Clear Data” option. Then, open the “Clear Conversations” section.
3. Then, tap on the cross next to My AI and confirm your action by tapping “Clear” in the pop-up prompt. That’s it. The ChatGPT AI bot in Snapchat will no longer appear in your chat feed.How to Unpin Snapchat My AI Chatbot Instead
1. First, tap your profile picture (or Bitmoji) at the top-left. Then, tap on “Snapchat+” to control the features offered under the subscription.
2. Here, you will see the “My AI” option at the top with the “Pinned” tag. Simply turn off the toggle to unpin this bot in your chat feed.
3. Alternatively, you can long-press on the My AI chat to see a pop-up menu at the bottom. Here, navigate to “Chat Settings” to find the “Unpin Conversation” option. Tap on it and the AI chatbot will no longer appear at the top.
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