Trending December 2023 # How To Fix Instagram Copy Link Option Not Showing # Suggested January 2024 # Top 18 Popular

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Instagram allows you to share posts, stories, and Reels with your friends.

You can do so by copying the link of the photo or video and sending it to your friend.

Previously, you can copy the link of an Instagram Reel by tapping on the three dots.

After you’ve tapped on the three dots, you’ll be given multiple options like “Share”, “Link”, and “Save”.

If you select “Link”, the link of the Reel will be copied to your clipboard.

However, some users reported that the link option is missing from the menu.

In this guide, you’ll learn how to fix the Instagram copy link option not showing or not working for Reels, posts, or stories.

Why is the copy link option missing from Instagram?

The copy link option is missing from Instagram Reels, posts, and stories because Instagram moved it.

The option has been moved from the three dots to the share icon.

Above the three dots, you’ll see a paper plane icon—this is the icon that you need to select.

Previously, you can copy the link to a Reel, post, or story by tapping on the three dots followed by “Link”.

Now, if you tap on the three dots, you’ll only see the “Save” option.

How to fix Instagram copy link option not showing

To fix the Instagram copy link option not showing, you need to tap on the share icon instead of the three dots.

After you’ve tapped on the share icon, tap on “Copy Link” to copy the URL of the Reel, post, or story.

The share icon is a paper plane icon above the three dots.

Alternatively, you can download an older version of Instagram if you want the copy link option to return to its original location.

Other troubleshooting methods that you can try include updating Instagram and clearing the app’s cache.

Fix 1: Tap on the share icon

Navigate to the Instagram Reel, post, or story that you want to share.

Tap on the share icon (paper plane icon).

Tap on “Copy Link” to copy its link.

Note: Instagram has moved the “Copy Link” option from the three dots icon to the share icon.

Fix 2: Download an older version of Instagram

Delete the Instagram app from your Android device.

Select “Older versions” and install an older version of Instagram.

Open Instagram and the “Copy Link” option will be returned to its original location (the three dots menu).

Note: This method only works for Android devices.

Fix 3: Other troubleshooting methods

If the “Copy Link” option is still not showing up, try these troubleshooting methods:

Force exit and reopen: Swipe up from the bottom of your screen, navigate to the Instagram card, and swipe up.

Uninstall and reinstall: Tap and hold the Instagram app, delete it, and reinstall it from the App Store or Google Play Store.

Wait it out: If Instagram is down, you need to wait for 24 hours or more for the server-side issue(s) to be fixed and for the copy link option to show up again.

Update Instagram: Open the App Store/Google Play Store, search for “Instagram”, and select “Update”.

Further reading

How to Fix Instagram Double Tap Not Working

Does Instagram Notify When You Screenshot a Highlight?

Can Someone See That I Viewed Their Instagram Highlight?

You're reading How To Fix Instagram Copy Link Option Not Showing

How To Fix “Link Not Allowed” On Instagram

The “Link not allowed” error is a common error on Instagram.

Here’s the full error message, “Link not allowed. It looks like your profile contains a link that is not allowed. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake”.

If you’re encountering this error, you might be looking for ways to fix it.

Though the “Tell us” button is to tell Instagram that they made a mistake, your link will still be blocked.

Similar to the “Action block” or the “Try again later” errors, the “Tell us” button is redundant.

In most cases, you have to fix the error manually or wait for it to be lifted.

For the “Link not allowed” error, you have to take manual action to get rid of it.

In this article, you’ll learn why you got “Link not allowed” on Instagram, and how to fix it.

Why am I getting the “Link Not Allowed” error?

You’re getting the “Link not allowed” error most likely because the link in your bio is linking to a website containing inappropriate content.

Otherwise, Instagram may have blocked your link by mistake.

Even so, you have to go through the same process to get your link unblocked.

In 2023, Instagram has blocked “add me” links, which means that certain Telegram and Snapchat links cannot be added to your bio.

If you added those links, you’ll receive this error, “Links asking someone to add you on another service aren’t supported on Instagram”.

However, other types of links are still allowed, such as YouTube, blogs, business websites, etc.

It’s still uncertain why Instagram blocked deeplinking on their platform.

However, the most logical assumption is because Telegram and Snapchat are posing a threat to their userbase.

With Telegram hitting 100 million monthly active users and Snapchat hitting 100 million daily active users back in 2023, it’s plausible for them to overtake Instagram.

Instagram is also known to be very restrictive with the external links you can add.

In social media platforms like Twitter, URLs that you add in your bio and the caption of your posts will be automatically converted into links.

On the other hand, you’re only given the ability to add a single link in your bio on Instagram.

The only other place where you can include a link is on your stories.

However, if you want to add a swipe up link in your stories, you need to reach 10,000 followers first.

At the end of the day, Instagram aims to keep its users on the app as long as possible.

How to Fix “Link Not Allowed” on Instagram

To Fix “Link Not Allowed” on Instagram, you can either try switching your network, using a link tool or using the Facebook Sharing Debugger Tool.

To begin with, your IP address might be blocked by Instagram.

Hence, you can’t add a link to you bio due to this.

If your IP address is blocked, switching your network will get rid of the error message.

On the other hand, if the link in your bio is blocked because it’s linking to inappropriate content, you can bypass this using a link tool.

Lastly, if your link has been blocked by mistake, submitting it in the Facebook Sharing Debugger Tool will do the trick.

Here’s how you can use these methods in detail.

Method #1. Switch your network

Switch from Wi-Fi to local data and vice-versa to get rid of the IP block.

The first method to fix the “Link Not Allowed” error on Instagram is to switch your network.

If your IP address is blocked by Instagram, switching your network will get rid of the block.

This is because your IP address will change once you’ve switched your network.

If you’re connected to Wi-Fi, switch to local data.

On the other hand, if you’re using local data (e.g. 4G), connect to a Wi-Fi instead.

For iOS devices, swipe up from the bottom of your screen to turn on/off Wi-Fi.

You can switch your network on an Android device by swiping down from the top of your screen.

Alternatively, you can try connecting to a Virtual Private Network (VPN) if the above method does not work.

Simply download a VPN app on the App Store/Google Play Store and connect to a VPN.

A VPN masks your IP address, so Instagram can only see the VPN’s server address and not yours.

After which, the “Link Not Allowed” error should be lifted.

Method #2. Use a link tool

Add an all-in-one link tool like Linktree or AllMyLinks in your bio.

The next method is to use an all-in-one link tool like Linktree or AllMyLinks.

An all-in-one link tool allows you to add more than one link in your bio.

This is especially useful for Instagram because you can only add a single link to your bio.

If you have multiple links that you want to add, you can use a link tool to do so.

A link tool also “hides” your link(s), so they won’t get blocked by Instagram.

For example, if one of your links are blocked by Instagram, you can use Linktree or AllMyLinks and add the same link there.

This will bypass the block and get rid of the “Link not allowed” error.

Alternatively, you can try using a URL shortener to bypass the error.

Paste your link in the shortener, copy the new link, and add it in your bio.

Since it’s a new link, it won’t get blocked by Instagram.

Method #3. Use the Facebook Sharing Debugger Tool

The last method is to use the Facebook Sharing Debugger tool.

The tool allows you to see the information of a website when it’s shared on Facebook, Instagram, or Messenger.

It’s a quick way for developers to troubleshoot and fix issues, and it’s also commonly used by social media managers.

If your link has been blocked on Instagram by mistake, you can debug it using this tool.

Since the “Tell us” button does not work, you need to manually debug it in the Facebook Sharing Debugger tool.

Here’s a step-by-step guide on how you can use the tool:

Once you’re done with this, it should take about 1 to 3 days for the link to be unblocked (if it does not link to any inappropriate content).

After that, you should be able to add the link in your bio without encountering any errors.


Link blocking is a common issue on Instagram and many users have faced it before.

At times, Instagram might block your IP address as well, and you’ll have to switch your network in order to lift it.

Instagram blocks certain links because they are harmful to the community.

For instance, some websites are commonly linked by spam accounts.

On the other hand, other websites contain inappropriate content in them.

“Add me” links are also blocked on Instagram where Telegram and Snapchat links cannot be added to your bio.

Instagram is known to be very restrictive when it comes to links and the number of actions you can carry out (e.g. following, unfollowing).

At the end of the day, Instagram hopes to increase the session duration per user and mitigate spammers in their platform.


Why does my link not work on Instagram?

Your link does not work on Instagram because it only allows link in the “Website” field.

Are you allowed to post links on Instagram?

Yes, you are allowed to post links on Instagram.

However, you cannot use “add me” links from Telegram or Snapchat as they are blocked on Instagram.

You’re only able to add one link in your bio on the “website” field.

Further Reading

Couldn’t Load Users on Instagram (How to Fix)

How to See Who I Accidentally Unfollowed on Instagram?

How to Fix “A JavaScript error occurred in the main process” on Discord

Author: Lim How Wei is the founder of Followchain. Feel free to follow him on Instagram.

Outlook Not Showing Attachments? 8 Ways To Fix

Email attachments allow you to share documents, images, and other files with your contacts. However, if Outlook isn’t showing these attachments, you’re not going to be able to view them.

There are several reasons why Outlook might hide your attachments from view. Don’t let missing attachments ruin your email experience—we’ll explore a few methods you can try to resolve the problem below.

Table of Contents

1. Confirm the Attachment Exists and Check With the Sender

The first thing you should do if you don’t see an attachment in an email is to actually see if the attachment exists. You can usually spot this in your inbox by looking for a paperclip icon next to the email subject. This indicates whether or not the email has an attachment that you can view or download.

To view the attachment, select the email containing it. In the email itself, you’ll see the name of the attachment underneath the recipient and subject title. From here, you can download or preview the file.

If not, you can check with the sender. It’s possible that they forgot to add the file, or they sent a link instead of attaching it. If they made a mistake, you can ask them to resend the email with the intended files attached to it.

2. Close and Reopen Outlook

Sometimes, Outlook may experience a glitch that prevents attachments from showing up. In this case, a simple restart of the app may fix the issue.

If you’re using the web version of Outlook, you can also try reloading your browser or clearing your cache and cookies.

3. Check Your Internet Connection

Outlook needs access to the internet to fetch new emails and download attachments. If your internet connection is weak or your connection is unstable, your attachments may not load properly, making it impossible to download them.

To fix this, make sure your device has a stable connection to a Wi-Fi network. You can also try disconnecting and reconnecting to your Wi-Fi network. If you’re on a mobile device, try switching from Wi-Fi to your mobile data connection (and vice versa).

4. Preview Your Email Attachments

Occasionally, you may not be able to view or download attachments directly from your inbox. In this case, you can try previewing them first (forcing them to load in your cache) before saving them to your device.

To preview an attachment in Outlook, follow these steps:

Open the email with the attachment in the Outlook client.

A new window will open with a preview of the file. This preview will vary, depending on the type of file and your operating system.

If you want to save the file, select



5. Use Pop-Out Compose Mode

You may want to view an attachment in an email while you’re writing up a reply. However, if you use the inline compose mode, you won’t be able to see the original email and its attachments. To solve this problem, you can use the pop-out compose mode.

This will open a new window for your reply, where you can see the original email and any its attachments in the background. This works best for emails that contain images as attachments, for instance, as you’ll be able to preview them properly.

To use the pop-out compose mode, follow these steps:

Open the email with the attachment that you want to reply to.

In the


dialog box, look for an icon that looks like a box with an arrow pointing out of it—this is the

pop-out icon

. It may look slightly different or be located elsewhere, depending on your version of Outlook.

You can now view the attachment in the original email while composing your reply.

6. Drag-and-Drop Attachments When Composing Emails

Another way to attach files to your emails is to drag and drop them from your computer. This can be faster and easier than other methods for attaching files to your emails.

To drag and drop attachments when composing emails, follow these steps:

Locate the file that you want to attach to your computer using File Explorer (on Windows) or Finder (on Mac).

Select the file and drag it with your mouse cursor.

Drop the file into the compose box in Outlook. You may see a message saying

Drop files here

when you hover over it.

The file will be attached to your email. You can repeat this process for multiple files.

7. Delete Your Outlook Cache

Outlook stores temporary files in a cache folder to improve performance and speed. However, sometimes this cache may get corrupted or outdated, causing attachments not to show up.

To fix this, you can delete your Outlook cache and force the app to download fresh files from the server. Once you’ve done this, restart Outlook and try to view the email containing your attachments.

8. Ensure Outlook Isn’t Blocking Your File’s Format

Outlook has a security feature that blocks certain types of files from being attached or opened. These files are usually executable files that may contain viruses or malware. For example, Outlook may block files with the .exe, .bat, .js, or .vbs extensions.

If you’re trying to attach or open a file that Outlook blocks, you’ll see a message saying Outlook blocked access to the following potentially unsafe attachments. To fix this, the original sender (whether that’s you or somebody else) can change the file extension before attaching the file.

To change the file extension, follow these steps:

Locate the file you want to attach on your device using File Explorer (on Windows) or Finder (on Mac).

Change the extension to something else, such as .


or .



Confirm the change and attach the file in Outlook using the steps outlined.

If this doesn’t work for you, you’ll need to contact your network administrator and explain the situation. They may be able to modify the app settings on your device, network, or Microsoft Exchange server to unblock certain file types (either temporarily or permanently).

Fixing Attachments in Microsoft Outlook

If your attachments aren’t showing in Microsoft Outlook, the steps above should help you to fix the problem. You could also try downloading all of your Outlook attachments from your emails if you’re struggling to open them. If you’ve got multiple attachments, you could try attaching a folder to your Outlook email.

Looking for one of your old attachments? You can search through your Outlook emails using specific search criteria (such as the sender).

Fix Toolbar Not Showing Or Is Missing In Photoshop On Windows

Is the Toolbar missing in your Photoshop app on Windows PC? Adobe Photoshop is the standard photo editing application used to create different types of art and graphics. It is one of the most loved applications by graphics designers and rightly so. However, like any other application, it is not devoid of issues and errors. One of the problems reported by some Photoshop users is that they can’t see the Toolbar in the app.

The toolbar goes missing or just doesn’t show up in Photoshop. For some users, a few tools don’t show up in the toolbar. Let us now find out why you may face this problem.

Why has my toolbar disappeared in Photoshop?

The toolbar in Photoshop might have disappeared if you have pressed the F key. When you hit the F key, the image you are editing shows up without any distractions. This includes hiding the toolbar, panels, and other distractions from the app window. You can simply press the F key back and the toolbar will reappear. Or, pressing the TAB key can do the same. So, you just need to press the TAB key again.

If the toolbar is still missing in Photoshop, there might be some other reason behind it. It could be that you haven’t enabled the Tools option which is why the toolbar is not appearing. Besides that, if you have created a workspace without enabling the Toolbar option, you might face this issue.

How do I get my toolbar back on Photoshop?

To get your toolbar back in Photoshop or show the toolbar panel, you need to ensure that the correct settings are configured. Open your Photoshop app and go to the Window menu from the top menubar. After that, make sure that the Tools option is chosen.

However, some users have complained that the toolbar still doesn’t show up in the app even after enabling the Tools option. Now, fixing this issue becomes critical as the app becomes quite unusable due to missing tools. If you are one of the affected users, this post will interest you. Here, we are going to show different solutions that will help you get back your toolbar in Photoshop.

Fix Toolbar not showing or is missing in Photoshop on Windows

If the Toolbar in your Photoshop app is missing or some or all tools in the toolbar go missing, here are the solutions you can use to fix the problem:

Restore the panels using keyboard shortcuts.

Restore the toolbar defaults using the Edit menu.

Reset your workspace to the Essentials workspace.

Customize the Toolbar.

Add a new workspace with Toolbar enabled.

1] Restore the panels using keyboard shortcuts

You can use keyboard shortcuts to restore or relocate missing panels in Photoshop. Here are some hotkeys that you can press in order to restore respective panels:

Brushes: F5

Layers: F7

Color: F6

Info: F8

Action: ALT + F9

Apart from these keys, you can also make the panels or toolbar show or hide using the Tab hotkey.

If there are tools that have no keyboard shortcuts are usually docked with one or another panels that have a keyboard shortcut assigned. See if these keyboard shortcuts help you restore the missing panels in Photoshop.

Read: Photoshop has encountered a problem with the display driver.

2] Restore the toolbar defaults using the Edit menu

Another thing you can do to fix this problem is to use the Edit menu and restore the toolbar defaults. It might be some corruption causing the problem. Hence, if the scenario is applicable, resetting your toolbar to its original state will help you fix the problem. This way you are likely to get back the toolbar in Photoshop. Here’s how you can do that:

Now, from the available options, select the Toolbar option.

If this method doesn’t work for you, move on to the next fix to resolve the issue.

3] Reset your workspace to the Essentials workspace

The next thing you can do to resolve the problem is to reset the current workspace to its original default settings. It has helped some users to get back the toolbar in Photoshop and should work for you as well. To do that, you can use the below steps:

First, go to the Window menu in Photoshop and move to the Workspace option.

Now, choose the Essentials (Default) option.

See if the missing toolbar is restored or not. If not, no issue; we got some more fixes that will surely help you resolve the problem.

Read: Fix Blue Screen while using Photoshop on Windows PC.

4] Customize the Toolbar

If you can’t see some tools in the toolbar, it might be the case that you haven’t customized your toolbar accordingly and added the required extra tools. So, in that case, you can customize your toolbar and add the extra tools that you want to use to your toolbar. Here are the steps to do that:

Now, select the Customize Toolbar option, or simply press the three dots icon in the left-side panel.

Next, under the Extra Tools section, check for missing tools.

After that, drag the missing tool from Extra Tools and drop it into the toolbar.

You need to repeat the above step for all the missing tools that you need.

Finally, press the Done button to complete the process.

Check if the problem is now resolved.

Read: File format module cannot parse the file in Adobe Photoshop.

5] Add a new workspace with Toolbar enabled

If the problem remains the same, you can try creating a new workspace. While doing so, you can enable the Toolbar option. For doing that, you can use the below steps:

Next, enter the name of the workspace you are creating.

After that, make sure to tick the Toolbar along with Keyboard Shortcuts and Menus checkboxes.

Finally, press the Save button and see if the issue is resolved.

Apart from these fixes, make sure the Photoshop app is up-to-date. And, if everything else failed to fix the issue, consider reinstalling the Photoshop application to resolve the problem.

Hope this helps!

Now read: Fix Photoshop problems and issues like quitting, closing itself, etc.

How To Fix Steam Achievements Not Unlocking.

If you are playing games on Steam and are focused on unlocking achievements for certain games to get 100% completion. This article will go over some of the reasons achievements may not be unlocking.

Related: How to Stop Sharing Game Activity On Steam. (Hide Gaming Activity On Steam)

Steam is the most popular gaming service around and has a ton of features that make it the number one choice for all PC gamers. It’s fast, easy to use rarely has any issues and is home to some of the best game sales in the industry. Though Epic Games does try their best with free game giveaways weekly. As awesome as Steam is though, there are a few little annoyances that people may occasionally come across, including slow cloud sync.

Achievement delays are quite common. If you are using a dual monitor setup and have Steam open on a second monitor while you are playing a game, you may not see a Steam update in real-time either. If you have waited for a fair amount of time and still don’t see any achievements appearing and you know that you’ve earnt them there are a couple of things you can try that should solve the problem.

How do you fix Steam achievements not unlocking? Steam achievements not appearing.

The first and most obvious thing to do is restart your Steam client. While you’re there you might as well just restart your computer. When Steam restarts all your achievements will be updated and visible.

Double-check that Steam isn’t running in Offline mode.

Did you actually meet the requirements for the unlock?

This is probably the most important thing. Did you actually meet the requirements for the achievement? Sometimes you may think you have but in reality, you haven’t. It’s also possible that the game bugged out and didn’t send the data to Steam. I’ve had this happen a couple of times in the past. If this occurs, you’ll need to get the achievement again frustratingly.

If you’re convinced you earnt the achievement reach out to the game developer.

If you’re 100% convinced that you have unlocked an achievement but haven’t received the credit for it, you may want to reach out to the developer. If the game is new it could just be a bug that needs to be addressed. To do this simply visit the games website and use the Contact us section. Alternatively, you can also use any of their social pages. Reddit is also a good place to check if the game has a dedicated sub.

Uninstall and reinstall the game and Steam.

Finally, if nothing so far has worked and you have waited your fair share of time, you can try uninstalling the game and Steam and reinstalling them. This will reset all the data and may trigger the achievement to unlock. If you have limited data this option may not be the best for you as games are getting rather large nowadays.

5G Not Showing Up On Android Or Iphone? 12 Fixes To Try

5G is an amazing technology that brings fiber-like internet access speeds to you wherever you are. That is, as long as your phone finds and locks on to the 5G signal.

If you think you should get a 5G network connection, but your Apple iPhone or Android cell phone just won’t switch to the right network mode, here are some effective fixes.

Table of Contents

1. Do You Have a 5G Phone?

This may seem silly, but does your phone support 5G? Sometimes different versions of the same phone don’t all have 5G, such as the Samsung Galaxy Note 20 Ultra, which has a non-5G version.

This can be down to which country they’re meant for or because they’re sold at different prices, but it’s essential to double-check that your phone’s specs list 5G. You can also look around on smartphone forums to see if anyone with the same phone as you is having similar issues.

In addition, your phone needs to support the correct 5G bands for your operator. If it doesn’t, you may not get 5G in some places or at all, depending on local 5G coverage. You must also ensure you’re using a 5G SIM card. If you have the wrong type of SIM card, it’s usually quick and inexpensive to perform a SIM swap for a newer one.

2. Check for 5G Coverage in Your Area

Speaking of 5G coverage, if you’re currently in a spot with no official 5G coverage, it stands to reason that your phone won’t show 5G as your current connection speed. Check your provider’s 5G coverage map to see if you fall within the official coverage range for 5G mobile data.

If not, you can always scan for a Wi-Fi connection’s SSID that may be open and hope they offer fast speeds. Remember to use a VPN whenever you use public Wi-Fi to mask your IP address and protect your data from others on the local network.

3. Force Your Phone to Use 5G Only

You may find that even if you’re in a coverage area and others have access to 5G, your phone doesn’t latch onto the signal. This might be a feature rather than a bug since 5G is a major battery hog.

As such, modern 5G phones will use LTE for cases that don’t require 5G speeds. After all, if you’re getting 100Mbps over LTE, very few internet applications will benefit from the higher speeds of 5G.

This isn’t a problem to fix, but your phone can get it wrong and switch you to LTE or 4G when it really should be using 5G.

Different types of Android phones may offer different ways to limit which types of network you prefer they use, but the easiest way to operate these toggles is to use an app like Force LTE Only.

4. Try Not to Block the Signal

Even within 5G coverage, local reception may be too weak, forcing your iPhone or Android phone to fall back on LTE or even older 3G technology. Some forms of 5G, such as millimeter-wave 5G, are especially vulnerable to being blocked, such as on a rainy day.

For fixed wireless 5G systems, the solution usually uses a signal strength detection tool to mount the 5G receiver in the optimal spot. Still, this isn’t very practical with a smartphone, so the best you can do is try to move around a little and see if this improves things.

With some types of 5G signals, simply moving away from your computer, sitting near a window, or turning in a different direction on the same spot can make the difference.

It’s also worth noting that mid-band 5G frequencies overlap with the 2.4 GHz and 5 GHz Wi-Fi frequency bands. So if there’s a ton of traffic on a nearby dual-band Wi-Fi network, it might make it harder for your phone to lock onto the 5G signal with so much Wi-Fi signal filling the airwaves.

5. Is Your Plan Compatible With 5G?

Even if your phone has 5G hardware and support, and your carrier also supports 5G, that doesn’t mean your current plan with that carrier includes 5G. So it’s best to review the terms and conditions of your plan carefully or to get in touch with your mobile provider to check if your plan includes 5G.

If it doesn’t include 5G, it may be possible to change your plan, but this could incur additional costs. And in some cases, you may not be able to change anything about your plan until your current contract period has lapsed.

6. Turn Airplane Mode On and Off

One fast and easy fix you can try if your iPhone or Android phone gets 5G, but it’s just not getting 5G right now, is to toggle Airplane mode on and off again. Airplane mode disables all wireless communication on your device until you disable the mode again. This trick solves many internet connection issues, so it’s worth remembering the next time your internet connection starts acting strangely.

Swipe down from the top-right of your screen and then select the icon that looks like an airplane. Wait a few seconds, then toggle the mode off again using the same icon again.

On an Android phone, swipe the app shade from the top of the screen and look for a similar Plane icon.

Your phone must now reconnect to the nearest mobile network cell tower; this time, it may go with 5G, assuming that’s the strongest available signal.

7. Restart Your Device

Another good fix if you know 5G works and are having temporary issues is to reboot your device. As with many different temporary issues on smartphones, hitting the old power button can reset specific parameters to their correct defaults. Restarting is usually quick, so it’s worth doing this sooner rather than later to eliminate temporary problems from the actual issue.

Of course, if you frequently need to restart your phone to get 5G working, there may be a common underlying issue, so you’ll have to resolve it since having to power off your phone all the time isn’t ideal.

8. Install Software Updates

If a firmware update is available, especially if you’ve been putting it off for a while, download and install the update before trying to use 5G again.

9. Reset Your Network Settings

Smartphones have multiple network connection devices inside them, and each has saved settings that are essential to their functions. If these phone settings are corrupted or become otherwise incorrect, it can be helpful to reset them.

IOS and Android let you reset your network settings without touching anything else on the phone. So it’s completely safe to do. However, you must re-enter any network passwords, such as Wi-Fi router passwords, so if you’ve forgotten any, refresh your memory before going ahead.

If you had to manually enter an APN (Access Point Name) when setting up your mobile data connection, you might have to do it again. Contact your service provider if you can’t remember what it’s supposed to be.

You’ll have to enter your passcode to confirm, but once that’s done, your network settings will return to their initial state.

10. Disable Low Power Mode or Battery Saver Mode

When your iPhone or Android phone’s battery level drops below a certain threshold, the phone will go into a power-saving mode to help you get more time out of the last few battery percentage points. This is a crucial feature to prevent situations where you can’t make emergency calls because your phone has died.

Unfortunately, it does this by disabling fancy yet power-hungry features, of which 5G is a prime example. So one reason you may not see 5G connectivity is that the phone is trying to hang on for dear life.

If your phone is in power-saving mode, you can disable it manually to get all of your features running at full power, although this may mean the battery will die soon after.

Some Android devices may activate battery saver automatically. Though not all models call it the same thing and the exact path to get there will differ from model to model. Usually, the fastest way to access the toggle is to swipe down from the top edge of the screen to reveal the Android quick settings shade. There should be a power-saver toggle of some sort here. For example, on Samsung phones it’s called “Power saving.”

11. Factory Reset Your Phone

Sometimes, the only way to get your phone to behave normally is to perform a factory reset. We don’t recommend performing a factory reset on a whim; it should be clear that there is something systematically wrong with your phone and that no other troubleshooting steps work.

If you’ve tried everything and your phone still isn’t giving you 5G as it has in the past, then a factory reset is one of the last resorts. Remember to back up any important data, and to transfer any authenticators to another device or as backup codes before you wipe your phone.

To perform a factory reset, refer to our guides on factory resetting an iPhone and an Android phone.

12. Contact Your Carrier

If none of the solutions above resolve your issue, it’s time to contact your carrier to see if they can do anything from their side. Here are the customer service links for the most popular providers:

If you did not buy your phone through a carrier, you might have to contact the retailer who sold you the phone, or the manufacturer’s customer service line, when the problem is unrelated to something the carrier has any control over.

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