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How to Fix No Sound on Laptop Issue
Before you start troubleshooting the sound not working on laptop issues, let’s ensure the audio device is enabled. To do this, follow these steps:
Press Win+ R keys to open the Run box.
Select Sound from the given options.
Here, you may find Speakers option is disabled.
In addition to that, you also need to ensure that sound is not muted accidentally. You can check the speaker icon in the taskbar to make sure no red circle with a cross sign is displayed. Now that you have done the basics, next is to move to troubleshooting the no sound on laptop error.
Also Read: Is Your Laptop Not Recognizing Headphones On Windows 10?How to fix no sound on laptop issues?
There are multiple methods you can follow to fix sound not working on a laptop. Let’s review some of them here.Method 1: Disable the audio device
The first step you should follow is to disable the audio device and restart your PC to fix the error. To do this, follow these steps:
On the Device Manager window, expand Sound, video and game controllers
Once done, restart your PC. Here, you will be asked to solve the sound problem. Follow the on-screen instructions to complete the process. Check if error is fixed. If not, follow the next step.Method 2: Update Audio Drivers
Updating drivers could help you fix various issues on your PC. To fix laptop speakers not working issues, you can try to update audio drivers. To do this, follow these steps:
On the Device Manager window, navigate to Sound, video and game controllers
You’re done. Check if no sound on laptop issue is fixed.
Quick Tip: Remember you can always use driver updater software, if you find manually updating drivers complex task to perform. These powerful driver updater tools help you update all outdated drivers on your PC to improve overall system performance. One such tool is Smart Driver Care you should consider for your driver updating needs.Method 3: Run Audio Troubleshooter
Windows troubleshooting is a useful addition to your PC. It helps you find and fix various issues effortlessly. Here, you can try audio troubleshooting to fix sound not working on laptop error. To do this, follow these steps:
Now it will run a scan to find and display all sound related issues.
Once done, it will give you all necessary suggestions you can follow to fix the problem. Follow on-screen instructions to complete the process.
Restart your PC and check if the error is fixed.Method 4: Fix Default Setup Problem
Next solution is to fix the default setup problem. To do this, follow these steps:
On the Sound window, select the PlaybackMethod 5: Fix default Sound Format Issue
This is another quick solution to fix sound not working on the laptop. To do this, follow these steps:
On Sound window, select the Playback
On the next window, select Advanced
Now you need to set right format under the Default
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Some users have encountered an issue where Microsoft Edge fails to play sound. The videos that they play on Edge on YouTube, Netflix, and other social media platforms have no sound. According to them, the issue persists only in Edge. They can hear sound in other web browsers, like Chrome, Firefox, etc. In this article, we will see some solutions to fix the no sound issue in Microsoft Edge. If you encounter this issue in Edge, you can try these solutions to make things normal again.No sound in Microsoft Edge
First, restart the Microsoft Edge browser and see if it helps. Also, check if the tab in Edge is muted or not. If the tab is muted, you will not hear the sound by playing videos on Edge. You can use the Ctrl + M keys to mute and unmute the tabs in Edge. If this does not work, try the solutions provided below:
Set your audio device as the default
Check Volume Mixer settings
Turn off the Exclusive Mode for your audio device
Uninstall and reinstall your audio device driver
Run Playing Audio Troubleshooter
Clear Edge cache and cookie data
Disable Audio Enhancements
Create a new profile in Edge
Reset Edge settings to default.
Let’s see all these fixes in detail.1] Set your audio device as the default
Check if you have set your audio device as the default or not. The following steps will help you with that.
Open the Control Panel.
Switch the View by mode to Large icons.
Now, check if the issue persists. If yes, try the next potential fix.2] Check Volume Mixer settings
When you play a video in the Microsoft Edge browser, it appears in the Volume Mixer in Windows. You can block Edge from playing sound for any video by muting it in the Volume Mixer settings. Check if Edge is muted in Volume Mixer or not. The following steps will help you with that:
Open YouTube or any other platform to play a video in Microsoft Edge.
Select Open Volume Mixer.
Move the slider to increase volume in Microsoft Edge.3] Turn off the Exclusive Mode for your audio device
Turning off the Exclusive Mode for the audio device fixed the issue for many users. You should also try this. Maybe it will work for you too. The steps to do that are as follows:
Open the Control Panel.
Set the View by mode to Large icons.
In the Properties window, go to the Advanced tab.
Uncheck both the options under the Exclusive Mode section (see the above screenshot).
If this does not work, there may be an issue with your audio driver.4] Uninstall and reinstall your audio device driver
It is possible that your audio device driver is corrupted. Drivers establish a connecting link between the hardware device and the operating system. When the driver gets corrupted, the respective hardware device does not work properly. Such types of problems can be fixed by updating or reinstalling the affected device driver. The following steps will help you.
Press the Win + X keys and select the Device Manager.
In the Device Manager, expand the Audio inputs and outputs node.
Visit the manufacturer’s website, download the latest version of your audio device, and install it manually. Or restart your computer to let Windows install the missing driver automatically.
After reinstalling the audio device driver, check if you can hear sound in Edge by playing a video.5] Run Playing Audio Troubleshooter
Because you are experiencing audio issues on Edge, running the Playing Audio Troubleshooter can solve the problem. The steps to run the Playing Audio Troubleshooter are listed below:
Open Windows 11/10 Settings.
After running the troubleshooter, the issue should get fixed.6] Clear Edge cache and cookie data
Bad cache and cookie data cause several problems in a web browser. A cache is a software component that stores data to make future requests quicker. If you experience issues with your web browser, the reason for this may be corrupted cache and cookies.
Clearing Edge cache and cookies can resolve the issue. To do so, open Edge and press the Ctrl + Shift + Delete keys. Now, delete cache and cookies.7] Disable Audio Enhancements
Sometimes, Audio Enhancements create audio issues on a Windows computer. Disabling this feature can resolve the issue. The steps are as follows:
Open the Control Panel.
Switch the View by mode to Large icons and select Sound.
Go to the Enhancements tab and select the Disable all enhancements checkbox.8] Create a new profile in Edge
Open Microsoft Edge.9] Repair Edge
When you start experiencing glitches on a particular app, you can repair it via Windows 11/10 Settings. This action may fix the issues you are facing. The no sound issue can be fixed by repairing Microsoft Edge.10] Reset Edge settings to default
It is possible that you or another user (if you have a shared computer) has changed the Edge settings by mistake due to which Edge is not playing audio. In this case, resetting the Edge settings to default will fix the problem. This action will reset your start-up page, new tab page, search engine, and pinned tabs. Your favorites, history, and saved passwords will not be cleared.11] Uninstall the latest Windows Update
If the issue started occurring after updating your system, uninstalling the recent Windows Update will help. You can uninstall a Windows Update via Windows 11/10 Settings.12] Perform a System Restore
System Restore is a tool that helps protect your system. When you turn it on, it takes a snapshot of the Windows Registry and system files. When a problem occurs, you can restore your system to the previous working state by running the System Restore tool.
Read: Not enough memory to open this page, says Microsoft Edge.Why is my sound not working in Microsoft Edge?
If your sound is not working in Microsoft Edge, check your Volume Mixer settings. Edge does not play a sound if you have muted it in Volume Mixer. Other causes of this issue are corrupted or outdated audio device driver, corrupted cache and cookies, corrupted user profile, etc.How do I unmute my browser Edge?
The Ctrl + M keys are used to mute a tab in Microsoft Edge. Press these keys again to unmute the muted tab in Edge. If your tab is already unmuted but still you are not hearing sound in Edge, check your Volume Mixer settings. Also, check whether you have selected the correct audio device for Edge in Volume Mixer. Apart from that, you can also try updating your audio device driver, clearing Edge cache and cookies, etc.
I hope this helps.
Read next: How to fix flashing black screen in Microsoft Edge.
Microsoft’s group messaging app, GroupMe, has picked up quite a following especially with the younger crowd. It is especially useful to keep up to date with school work, assignments, or even just catch up with friends. Unfortunately, users have noticed recently that they cannot add new members to their groups. This being the crux of the app, naturally, people are annoyed.
If you too have encountered this, read on to find out how you can solve the ‘failed to add member’ problem on GroupMe.
What is GroupMe
GroupMe is a messaging platform that focuses primarily on group messages. While users can also directly message each other, this is less common. GroupMe is cross-platform accessible making it a good way to stay in touch with users on different platforms. A unique aspect of the program is that you do not even need to have the app to chat with your friends. You can add a friend using just their phone number, and that person will be able to send and receive SMSs to the group.
Why can’t you add people to a group
Recently a slew of complaints has popped up touting the same concern. When you try to add someone to a group, you get the message ‘*Name cannot be added’. The problem does seem to be a bug preventing users from adding people to groups.
It has been noticed that the problem only surfaces when adding people that do not have the GroupMe app installed on their device. This contradicts the app’s claim that users do not need to have the app to communicate with their friends. It should be noted that you cannot add people to a closed group in which you are not the creator.
Possible fixes for the problem
Here are some possible fixes that should help you add your friends to a group. If one of them doesn’t work, do try the others.
Restart the device
As easy as the solution is, a simple restart (soft reset) is all you need to fix a bug nagging you, whether it’s an issue with the system app or a 3rd-party app like GroupMe. Press and hold the power button to get the Restart option. Tap on Restart to reboot your phone. Let it restart. Open the GroupMe app again and try to add a member now.
Refresh the app
If you have tried to add a person to a group and get the message ‘*Name cannot be added’, don’t worry. It seems like the most common fix to this is simply going back to the main (conversations) page of the app and refreshing it.
To refresh the page just swipe downward. You should see the page reload.
Now go back to that group. You should see a notification tell you that the person has been invited. Copy the link provided and send it to the person.
Share the group link
If you still cannot add the person even after they have used the download link, you can try sharing the invite to your group. Note: If the group is closed, only the creator of the group can send the group invite link. However, for open groups, any of the members can send out the link.
To send the group invite link first launch the GroupMe app and tap on the group in question.
Now tap on the three dots in the top right corner. Select ‘Share group’. Choose the app that you would like to use to send out the group invite.
Try using the website
If you don’t have your phone around, you can access your GroupMe groups via the GroupMe website. Some users have found that adding members to groups via the GroupMe website circumvents the problem.
To add a member using the website, first log in to the Website with your GroupMe credentials. Now select the group that you would like to add the person to.
Check if the person has left the group
GroupMe does not let you add users that have left a particular group, back to that same group. While the users who left can always opt to join back in, they cannot be added back by someone else.
Clear app’s cache, and data (Android only)
If clearing the cache didn’t help, you can clear its data. This removes all the data the app has stored on your device, and thus gives it a clean start again. This should fix the issue, we guess.
Delete the app and re-install (Android and iOS)
If it is very important for you to use GroupMe and none of the features above are working for you, then the Hard Reset of your device is the last option for you that can fix the issue.
Yes, it’s a very painful option as resetting the device will delete everything on your phone and you will need to install all the apps again that didn’t come preinstalled. You will need to set up the phone and apps again, too. Also, be sure to back up everything you need to.
Here’s how to do a factory reset on Android.
Here’s how to do a factory reset on iOS.
Is there a limit on the number of people that can be in a group?
GroupMe allows up to 500 people to be in a single group. However, they claim that any more than 200 will make the group too noisy. This is also why they have a limit on the number of group members.
In order to remain in a group, each member must reply at least once in the group. This helps confirm that all the members of the group are active.
It might not be a pleasant experience if the audio lags while streaming video on TV. The issue is generally due to poor signal quality or the use of an inappropriate audio format. However, trying to play an unsupported video codec might also be culpable.
The sound delay crops up when there is a significant time gap in the digital to analog-conversion of audio-video signals. Or in some cases, the cables used for transmitting audio may not support a higher bandwidth resulting in sound delay.
Luckily, the issue can be easily fixed with minor tweaks on the sound settings of your TV. You can even set the desired audio transfer rate that perfectly syncs with the video.
Since the sound delay problem on TV is not much of a hardware issue, making a few adjustments to the sound settings should fix the problem. However, you can always restart your TV and sound system as a preliminary fix. Also, don’t forget to check the connection between your TV and sound system.
Here, we have compiled a list of 8 ways to troubleshoot sound delay on TV. Let’s get straight into them.
The channel you are watching may be broadcasting content with delayed sound. So, the first thing you must do is to change the TV channel. If you face the issue only with a particular channel or every channel you watch, there is a problem with the TV signal. Please get in touch with the service provider.
Next, you can change the TV source. If you are streaming through a set-top box over an HDMI connection, stream a video through USB mode. If there is no audio delay while streaming through USB mode, contact the cable service provider and ask them to look into the problem.
However, if the cable provider reports everything as fine on their side, there is likely a problem with your TV. Please move to further fixes discussed below.
If there is sound delay only when streaming particular apps like Netflix or Hulu, there is probably a problem with the app itself. Clearing the cache and app data will help the application run smoothly and fix audio delay issues. Also, updating the application to the latest version can help. Likewise, check if you have a stable Internet connection.
Steps to clear cache data are quite similar in most TVs. Here, we are taking reference to the Samsung Smart TV for elucidation purposes.
You need to set the proper audio delay if you are using a soundbar or home theater system with your TV. Generally, 0 milliseconds is a preferred audio delay on the soundbar because using the audio delay settings on external speakers as well as the TV can create conflicts. Once you set the audio delay to zero on your soundbar, you can select the required delay on your TV.
Once you confirm the audio delay settings of external speakers, you need to adjust the audio settings on your TV. The audio settings should match the audio you are playing on the TV. Else, you may experience audio that is out of sync.
The ideal audio format for your TV is PCM. After setting the output audio to PCM, you should have no audio lag issue. Steps to change the audio format are similar in most TVs. Here we have taken the reference of Samsung TV and LG TV.
Some TV manufacturers like Samsung and LG also provide a built-in option to change the audio transfer rate. With this, you can solve the lip-sync problem in your video. You can either delay or speed up the audio rate as per your requirement.
If your TV has a Game mode available, disabling it can help fix the sound delay on the TV. While your TV is in gaming mode, there is no overhead of additional image processing that helps reduce video lags, but the sound gets delayed. In such a case, disabling gaming mode can help.
Here, we are referencing Samsung TV to illustrate the steps to disable the Gaming mode.
Resetting sound settings can come in handy if you need help figuring out the best sound configuration for your TV or have misconfigured the audio settings. It will reset the customized sound profile on your TV, thus solving the issues with the sound delay.
Follow these steps to reset sound settings on your Samsung TV:
Outdated firmware also causes sound delays on TV. So, updating the TV firmware will solve if the delayed sound was due to a bug or glitch in the existing TV firmware. Many users in the community forum reported that they solved the issue after a firmware update. So, give it a try. You can consult our comprehensive guide on updating the TV firmware for different TV brands.
However, it’s important to take a deep breath and run through what the potential causes might be. If it’s one of the six below, we’ve included information on how to hopefully get it up and running again.1. Check the power supply Laptops
There are various things that can go wrong here. You might have plugged in a power supply from a different laptop. Just because the connector fits, doesn’t mean it’s the right one. Laptops require a specific voltage, and they don’t all use the same. And even if the voltage from the power supply is correct, it may not deliver enough amps to power your laptop and charge its battery.
Check that the power supply is indeed the correct one for your laptop and is outputting the right voltage and amps. Stickers or markings on both the power supply and laptop should confirm this.
If your laptop is relatively modern and charges over USB-C, make sure you’re connecting the charger to the right USB port. Some laptops are particularly picky about having the official charger, especially Huawei MateBooks, so not just any USB-C power supply will do.
If it’s the correct charger, next check the fuse in the plug. Use a screwdriver to remove the fuse and swap it for one that’s known to be good. If you have a spare power cable that will plug into your power supply, this is a much quicker way to test that it isn’t the fuse at fault.
Check over the wire itself, as power supplies can have a hard life, especially if you carry them everywhere. Weak points are at the ends where it joins the black brick and at the plug which connects to the laptop. If you can see the coloured wires inside the black outer protection, it could be time to buy a new power supply unit (PSU).
If you’re having problems with a touchpad, it’s worth checking out our guide to fixing a cursor that’s not moving.PCs
PC power supplies can also be problematic. It’s unlikely you’ll have a spare one that you can swap in to check, so first test the fuse in the plug. There’s also a fuse inside the PSU itself, but it will require you to take it out of your PC (a pain) and then remove the metal case to check if that’s the problem.
One of the most common PC power supply issues is that the PC will turn off unexpectedly rather than fail to start up at all.
If the LED is on – showing that power is reaching the power supply – make sure the power button in your PC case is properly connected and working.
You can short the appropriate motherboard pins together (check which ones in your motherboard manual) to eliminate the power button from the equation. Some motherboards even have a built-in power button. So take the side off your PC’s case and have a look for one.2. Check the screen Laptops
If your computer’s power LED lights up and you can hear the hard disk or fan(s) whirring, but there’s no image on the screen, then make the room dark and check that there isn’t a very faint image on the screen.
It’s easy to think a laptop isn’t booting when in fact, the screen backlight has failed.
Older laptops which don’t use LED backlights have inverters, which can stop working.
Replacing an inverter is difficult and it’s crucial you buy the right replacement part. As inverters aren’t exactly cheap, you can’t afford to get it wrong. It’s a job best left for the professionals, but as your laptop is likely to be old, it’s probably time to buy a new one.
If your laptop appears to be booting fine, but there’s no image at all, the LCD panel could be at fault. Replacing a laptop screen is possible, but difficult, and screens can also be costly.
However, before jumping to that conclusion, disconned any external displays (including projectors and monitors) to make sure they’re not stopping your laptop from booting into Windows.
The Windows login screen might even be showing on a second screen that’s turned off, and you might assume the laptop – or Windows – is broken, but it’s simply that you can’t see the login screen.PCs
There isn’t much you can do to fix a broken PC monitor, but it’s easy – or easier – to swap the power cable and HDMI (or DisplayPort) cable, or even the whole monitor to see if that’s the reason you don’t see the Windows login screen.3. Unplug and removable USB drives or memory cards
A classic culprit here is a USB drive or memory card left inserted into a USB port or card reader. Typically you’ll see an error message such as “Operating system not found” which can lead to unnecessary panic.
For the majority of the time, it means the BIOS is set to try booting from removable storage drives (including cards) before the internal hard drive.
It could also be a disc left in the DVD or Blu-ray drive, so check those too.4. Try a rescue disc
If none of the above has worked, you can try booting from a rescue disk or USB drive.
If you have one, the Windows DVD can be used, but otherwise you can download (using another computer – obviously) a rescue disc image and either burn it to a CD or DVD, or extract it to a USB flash drive. You can then boot from this and attempt to fix the problem with Windows.
If a virus is causing the problem, use a rescue disc from an anti-virus provider as this will include scanning tools which can find and remove the malware.5. Boot into Safe Mode
Even if you can’t boot into Windows, you might be able to get into safe mode. Press F8 as your laptop is starting up and you’ll get a menu offering to boot into Safe Mode. Here’s how to enter safe mode. That won’t work in Windows 10 though, as you need to be in Windows before you can get to safe mode. In that case, you’ll need to boot from a rescue disc or drive as described above.
If you can enter safe mode, you might be able to undo any changes that caused your laptop or PC to stop booting. You could try uninstalling any new programs that you recently installed, uninstall a driver that was recently updated, or create a new user account if the account is corrupt.
Here’s a more detailed guide on how to fix a corrupt user profile.
If you see an option to repair your computer, try that.6. Check for faulty or incompatible hardware
If you’ve just installed some new memory or another piece of hardware, it might be preventing your computer from booting. Remove it (reinstalling the old memory if necessary) and try again.
If your motherboard has a LED readout showing POST codes, search the manual or online to find out what the code shown means.
Often it can be tricky to get a newly built PC to boot. The best tip here is to disconnect everything except the bare minimum needed to boot to the BIOS. All you need is a:
CPU (with heatsink attached)
Graphics card (if there’s a graphics output on the motherboard, remove any plug-in graphics cards)
One stick of memory (remove any others, and leave the single stick in slot 0 or whichever the manual recommends)
All other hardware is unnecessary: you don’t need a hard drive or any other components for the PC to start.
Common reasons why a newly built PC won’t boot are:
Occasionally, people have found that removing the drive and putting it in the freezer for a couple of hours (in a freezer bag) does the trick.
However, this is usually a temporary fix and you should have a second drive on hand to quickly back up or copy any files off the drive that you need.
If you can’t get the drive going again, it’s time to start afresh with a new hard drive. In fact, you’re better off buying an SSD. Hopefully you have a recent backup of all your important files!
To set up your PC to turn itself off automatically, here’s how to schedule Windows 10 shutdown.
The Media Player app, earlier called Groove Music, is an audio player developed by Microsoft Corporation for devices that run on Windows operating system. No Sound from Media Player app is one of the most common problems that users experience on their Windows PCs. In this post, we will show you some simple methods to fix this issue. If you are experiencing the same problem on your Windows PC, this article may be helpful for you.No sound from Media Player app on Windows PC
If you are not receiving an output from your speakers while playing an audio file in the Media Player app, first, you should check all your hardware connections. Check if you have connected all the cables correctly. Also, make sure that your cables are not damaged or faulty. You can check this by connecting your speakers to a different computer, or playing the audio file in another media player.
If everything is OK but the Media Player app is not giving any sound output, you can try the following solutions:
Run Hardware and Devices Troubleshooter.
Update sound card driver manually.
Uninstall Sound card driver and install it again.
Reset Media Player app.
Let’s see these solutions in detail.1] Run Hardware and Devices Troubleshooter
Windows OS has different types of automated troubleshooting tools. These tools help users fix various types of issues on their systems. You can try running Hardware and Devices Troubleshooter and see if it helps. The Hardware and Devices Troubleshooter is not available in Settings. Therefore, you have to launch it from the Command Prompt by typing the following command.msdt.exe -id DeviceDiagnostic 2] Update sound card driver manually
You might be experiencing the issue due to corrupted or outdated sound card drivers. Therefore, we suggest you update your sound card drivers from the Device Manager and see if it helps. The procedure to do this is as follows:
Scroll down and expand the Sound, video, and game controllers node.
Follow the on-screen instructions.
After updating your driver, see if the issue is fixed. If not, try the next solution.3] Uninstall the sound card driver and install it again
Some users have reported that they have installed the M-audio driver manually on their systems, after which they started experiencing this issue. The issue was solved when they uninstalled the driver that they had installed manually and let Windows select the appropriate driver automatically. The users who have not installed the M-audio driver manually, can also try this method.
Follow the instructions below:
Expand the Sound, video, and game controllers node.
Follow the on-screen instructions.
After uninstalling the driver, restart your computer and Windows will install the appropriate audio driver automatically.4] Reset Media Player app
If the issue still exists, we suggest you reset the Media Player app. You can reset any Windows Store app from Settings.
More suggestions here: No Audio on computer; Sound is missing or not working on Windows.Why is my Media Player app not working?
You might experience some issues with the Media Player app, like no sound output, Media Player app hangs or crashes, etc. You can try the solutions described in this article. If nothing works, resetting the Media Player app can fix the issue.How do I change my audio output on Media Player app?
In Windows 11/10, you can select different audio devices for different apps. This option is available on the Volume Mixer page in the Settings app. Do note that the app for which you want to select a different audio output should be running in the background, otherwise you will not see that app on the Volume Mixer page in the Settings.
Hope it helps.
Read next: Error 0x80004005 when playing music in Media Player app.
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