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Your TV should turn on after pressing the power button on the remote. However, sometimes, the TV may refuse to turn on.

This issue primarily arises due to hardware failure rather than software issues. Your TV may fail to turn on even if a minor hardware component is faulty. Glitches in the power circuitry and loose cable connections are the key causes of the problem. But, there may be significant issues like a blown fuse or capacitors which may require further troubleshooting.

Luckily, there are a few things that you can look after yourself before taking it to a repair center. Keep reading to fix your TV that won’t turn on.

If your TV doesn’t turn on, it might initially seem like a massive issue. However, you don’t need to panic. Provided that there is no major hardware failure, a few troubleshooting techniques can help you get your TV back.

The issue primarily arises due to power glitches in the circuit board of your TV. You can perform a soft reset and solve the glitch in such cases. Most of the time, a soft reset will solve the problem without further exploration.

To do a soft reset, unplug the power cable from the supply. Wait about a minute. Then, press the power button on the TV panel for about 30 seconds. It will help drain the residual power from the capacitors and solve the power glitch. Then replug the cable and try to turn on the TV. It should solve the problem.

Since the problem is directly concerned with the power supply, you should also check if the power cord of the TV is connected correctly to the wall socket. You can try changing the power socket. You can use an electric tester pin to determine if the socket is faulty.

If you don’t have one, connect another device, like a phone charger, to inspect if the power socket is faulty. If it works, there is no issue with the power socket; the power cord or TV is probably faulty.

Likewise, if the power cord is connected to a voltage regulator, remove it from there and connect it directly to the wall outlet, as a faulty voltage regulator will also prevent the TV from turning on. Next, you need to see if there is any breakage in the power cord. Inspect it thoroughly. If there is any breakage, you can quickly get a replacement cord.

Most modern TVs utilize a voltage level between 110-240 volts to operate correctly. Anything above or below the level can cause issues, and you can not turn on the TV.

You can see your home’s electrical distribution box or sub-meter to know what voltage your TV is getting. If you are using a voltage regulator or a surge suppressor, it will also show the input and output voltage. If it marks a voltage of anything lower than 110V or higher than 240V, the TV may not turn on. You need to contact the electricity distribution center to sort out the problem.

If the cable connections and voltage levels are fine, the power cable connector may need to be correctly connected to the TV. Unplug and re-plug it. Also, see if any debris has collected over the port, as it can interfere with the connection. You can use cotton swabs to clean the port and cable connector.

There can be two cases when your TV doesn’t turn on. First, the LED indicator on the TV glows, but it won’t turn on, and next, neither the LED indicator lights nor the TV turns on. In the former case, chances are high that there is an issue with the TV remote that you are using to turn on your TV.

Please check if the batteries are correctly placed and are not dead. You can try replacing batteries and attempt to turn on the TV again. If not, you can also use the power button on the TV panel to turn on the TV. Moreover, if anything is blocking the infrared receiver on your TV or remote, the IR signals can not transmit correctly from the remote and cause an issue. Verify if that’s the case as well.

Please take off your TV from the wall mount or cabinet and remove its back panel with the help of a screwdriver.

Locate the power circuit board. It is the one that is connected to the external power cord. You can quickly identify it once you dismantle the TV.

Once you do that, it’s time to begin the test.

You should first check if the main board on your TV is receiving power from the power supply board. For this, you need a multimeter. Then, you can start the diagnosing process. You need to check the AC input on the power supply board as well as the DC output from the supply board.

The power supply board has two sides: hot and cold. We measure AC on the hot side while DC on the cold side. Be careful with the hot side, as you can get electrocuted.

A blown fuse can cause the power circuit board to malfunction. It commonly blows out when there is a power surge or lightning strikes. To know if a fuse is blown, inspect the thin metallic wire inside the fuse. If there is a gap in between the wire or a dark smoky substance inside the fuse, you can confirm the fuse is blown. In such a case, you need to replace the fuse.

You can even perform a continuity test to know if a fuse is faulty.

The capacitor is the next component that can get damaged in the power circuit board. Capacitors get worn out over time, causing the power circuit board to crash.

So how do you know if the capacitor is bad? Identifying a damaged capacitor is easy. Simply inspect all the capacitors in the power supply board. If you see any of the capacitors bulging from the top or a liquid (electrolyte) leaking from the capacitor, it is damaged.

Replacing a damaged capacitor can be pretty sophisticated, and you need professional help. However, if you want to replace it on your own, you need to get exactly the same capacitor from the market. The rated capacitance, temperature, and voltage of the new capacitor should be identical to the damaged one.

But we don’t recommend replacing the capacitor on your own, as a slight mistake may end up damaging the entire power supply board.

Now that you performed a power supply test and diagnosed the fuse and capacitor, you must have figured out what is causing the power supply board to crash. If you see everything is fine, there is probably an issue with the display panel of your TV.

Display components like the backlight inverter and T-Con board are most susceptible to damage. Or, in the worst-case scenario, the display panel or the main board itself might be blown out. Please consult with a professional to figure out the case. If you find that your display is broken, please consult this comprehensive guide on how to fix a broken TV screen.

If there is massive damage to your TV, and you plan to purchase a new one, please consult this article on what to do with a broken TV.

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Why Your Laptop Won’t Turn On And 9 Ways To Fix

Pressing the power button on your Windows laptop or desktop computer turns on the screen and keyboard backlight. However, a faulty power button, overheating, or a loose battery connection can prevent your laptop from turning on.

If your laptop doesn’t turn on when charging or on battery power, the troubleshooting steps below should get it working again.

Table of Contents

1. Disconnect External Accessories

External devices and accessories (monitors, SD cards, USB drives, HDMI cables, etc.) can prevent your laptop from turning on. Unplug any accessory connected to your laptop and try turning it on again.

2. Check Indicator Lights for Hints

Pay attention to your laptop’s indicator light when you press the power button. The LED lights on some Dell and HP laptops blink in a programmed sequence to indicate possible battery or CPU failure.

A blinking LED light could also signal problems with your laptop’s Complementary Metal-Oxide Semiconductor (CMOS) battery. Without the CMOS battery, the Basic Input/Output System (BIOS) program can’t boot your laptop’s operating system.

Contact your laptop manufacturer if one or more of your device’s LED indicator lights blink intermittently when you press the power button. You could also check the manufacturer’s support website or instruction manual to learn what the diagnostic LED lights depict.

3. Charge the Laptop

Your laptop won’t turn on if it’s out of battery power. Charge your laptop from a wall outlet for 10-15 minutes and try turning it on again.

Counterfeit or knockoff power cables may not provide enough amperage or voltage to charge or boot your laptop. Hence, we recommend using the power supply that came with your laptop.

If your laptop’s power indicator doesn’t come on when connected to power, your charger is probably faulty.

A faulty wall outlet won’t charge or power on your laptop. Plug your power connector into a functional wall socket and ensure the connection isn’t loose.

If the wall socket powers other devices but your laptop, the power cord or adapter is either broken or unsupported. Buy replacement power accessories from your laptop manufacturer or authorized resellers.

4. Reinsert or Replace the Battery

Your laptop won’t turn on if its battery is bad or inserted incorrectly. Detach and reinsert your laptop battery if it’s removable. You can also try restoring your battery by freezing or recalibrating it. Replace the battery if it still doesn’t power your laptop.

5. Leave Your Laptop to Cool

Your laptop may shut down randomly and refuse to turn on if the battery, CPU, or other system components are overheating. It’s a thermal protection precaution to prevent hard disk failure or motherboard damage.

Place your laptop on a flat table and ensure nothing blocks the cooling vents. You could also use a cooling pad or external cooling fan to reduce your laptop’s temperature. Wait at least 30 minutes before turning your laptop back on.

If the overheating persists, your laptop’s internal fans could be broken or clogged. Refer to our tutorial on fixing laptop fan issues for troubleshooting solutions.

6. Increase Screen Brightness

Does your power indicator or keyboard backlight come on when you press the power button? Do you hear the fan spinning or whirling, but the display remains black or blank? Your laptop likely has a black screen because the display brightness is low or on the lowest level.

Press the brightness-up key on the top row of your keyboard to increase your laptop’s display brightness. Press the key repeatedly until your laptop’s display comes on.

7. Wake Your Laptop’s Screen

Windows has two keyboard shortcuts that can snap your laptop out of a blank or black screen. Try the keyboard shortcuts below if your laptop’s screen won’t come on when you press the power button.

Press the Windows key + P on your keyboard and wait a few seconds. The shortcut opens the Windows “Project” pane, where you can choose a presentation mode.

Ctrl + Alt + Del is another key combination that can wake a Windows computer screen. It reboots Windows and could help your laptop startup correctly.

The key combination opens a screen with several device management options if your laptop is stuck on a black screen.

8. Restart/Reset Your Graphics/Display Driver

If your laptop screen still doesn’t come on, there’s possibly a problem with your display adapter. Restarting the display adapter might fix the issue with your screen.

Disconnect all devices or accessories plugged into your laptop and press the Windows logo key + Ctrl + Shift + B.

Your laptop should make a beep, and the screen should come on in 5-10 seconds. Contact your laptop manufacturer or visit a repair shop to assess and replace the display/graphics adapter.

9. Fix Your Display Driver in Safe Mode

Does your laptop come on and immediately go back off? Boot into Safe Mode and update or reinstall your graphics/display drivers to fix the issue. Roll back the driver if your laptop stopped turning on after installing a driver update.

Note: If your laptop’s hard drive is encrypted, you’ll need your BitLocker key to enter Safe Mode. For more information, refer to our tutorial on finding BitLocker recovery keys in Windows.

Hold the

power button

for 10-15 seconds to power off your laptop.

Wait 10 seconds and press the

power button

to turn on your laptop.

Press and hold the

power button

for 10 seconds when your screen or keyboard lights up, or when you see the manufacturer’s logo. Release the power button when your laptop shuts down.

Press the

power button

to turn on your laptop.

Hold the

power button

for another 10 seconds when the screen/keyboard lights up, or when you see the manufacturer’s logo.

Wait for your laptop to shut down and press the

power button

to turn it back on. Your laptop should boot to the Automatic Repair screen.


Advanced options

to enter the Windows Recovery Environment (winRE).



on the “Choose an option” screen.

Next, select

Advanced options



Startup Settings

on the next page.



to boot into the Startup Settings page.





on your keyboard to

Enable Safe Mode with Networking



Search automatically for drivers

and follow the instructions on the next page.

Head to the “Driver” tab and select

Roll Back Driver


Choose a reason you’re rolling back the driver and select


to downgrade to an older driver.

Exit Safe Mode and boot your laptop into normal mode after the driver update. Press the

Windows key



, select

Shut down or sign out

, and choose



Get Your Laptop Working Again

If your laptop still doesn’t turn on after trying these fixes, some hardware components are failing or damaged. Visit a computer repair technician or send your laptop to the manufacturer for repair or replacement.

Taskbar Not Working On Windows 11? Here’s How To Fix It

A while back, certain Windows 11 Insider Builds faced a major responsiveness issue with the taskbar due to server-side issues. Microsoft patched this pretty quickly, so the newer builds shouldn’t have this issue.

Of course, even users not in the Insider program can sometimes face this issue due to reasons like incorrect configurations or system corruption.

In such cases, using the correct settings, repairing the corrupt files, and updating the system is most likely to be helpful. We’ve detailed the steps for these and more solutions in the article below.

Misconfigured Taskbar settings

Malfunctioning system services

Outdated system

Faulty updates

Corrupt system files

As minor issues like this are often a result of a bug or glitch, restarting the PC can easily resolve it. If you’ve got unsaved work or restarting simply didn’t help, you can try the solutions listed below.

As with any other Windows component, a number of services work in the background to help the taskbar function properly. The taskbar could be malfunctioning because one of those services is facing some issue, so it’s worth restarting them. Here are the steps to do so:

Press CTRL + Shift + Esc to launch the Task Manager and switch to the Details tab.

If that doesn’t work, repeat this for the following services:






Windows 11 offers various settings to personalize the look and functionality of the taskbar. If any of these settings have been misconfigured, it could lead to the taskbar not working as intended. So, we recommend reviewing these settings with the following steps:

Uncheck the Automatically Hide Taskbar option.

Change the alignment to Center.

Enable the Show my taskbar on all displays option if applicable.

Enable the Select the far corner of the taskbar to show the desktop option.

Check if the taskbar is working properly now.

As stated, issues like this are often caused by minor bugs which are patched in new updates. If you haven’t updated your system in a while, this is likely to be helpful. You can update on Windows 11 with the following steps:

Press Win + R, type ms-settings:windowsupdate, and press Enter.

On the other end of the spectrum, some users also face this issue due to a buggy update. One user, in particular, solved this issue by uninstalling the Security Update for Microsoft Windows (KB5006674). So, if the issue started after an update in your case, the following steps will be helpful:

Press Win + R, type ms-settings:windowsupdate, and press Enter.

Locate and select the problematic update and press Uninstall.

Windows components like the Taskbar can also stop working properly because the system files pertaining to that component are corrupt. We recommend referring to Repair Corrupted Windows Files for detailed instructions on how to do the same, but here are the main steps:

Press Win + R, type cmd, and press CTRL + Shift + Enter.

We also recommend minimizing abrupt shutdowns and keeping your PC updated and malware-free to prevent system corruption in the future.

Note: User-reported fixes are anecdotal, but they may be worth checking if the above solutions didn’t resolve the issue for you.

A Reddit user was able to get his taskbar working by changing the Date and Time, whereas another user had success with changing the time server to

One user couldn’t access certain parts of the taskbar. He was able to fix the frozen taskbar by maximizing, then minimizing the open application and explorer windows.

Another user was unable to access not just the taskbar but also the explorer. He fixed this issue by using the registry editor to switch back to the Windows 10 taskbar. We recommend backing up the registry and following the steps listed below if you’d like to do the same:

Press Win + R, type cmd, and press Enter.

Finally, some users have also had success with reinstalling the basic UWP (Universal Windows Program). You can do the same with the following steps:

Press Win + R, type powershell, and press CTRL + Shift + Enter.

Steam Overlay Not Working? Here’s How To Fix It

With about 120 million users active on Steam monthly, solving problems has become common ground. The platform doesn’t always work perfectly, and you may be here to fix the Steam overlay not working.

Steam is the largest gaming platform in the world, as it has more players than either Xbox or PlayStation. Part of its success is its easy-to-use community features. 

In particular, the Overlay allows you to use these community features as you play. You can send or reply to messages, invite or find friends, find guides, write on community boards, etc. 

Instead of changing windows, you can also access any other Steam feature from the Overlay. So, when it doesn’t work, you’re forced to go to your desktop and choose the Steam launcher. 

How to Fix Steam Overlay Not Working?

The Steam overlay not working issue has various possible solutions. It depends on your software and hardware configuration. We recommend trying each fix until you find the one that works.

Understand the Steam Overlay Functions

Here’re the Steam overlay functions:

In-game micro-transactions and purchases. 

Accessing your friend’s list, finding friends, inviting friends, sending invites, or accepting invites.

Taking screenshots and seeing your screenshots.

Trading and Steam Market features.

Managing the in-game inventory (like badges).

Accessing the game’s community tab.

Any function you would be able to use on the Steam website, as the Overlay has a built-in web browser. 

These functions are hardware-intense, especially on top of an already heavy game. Running both at the same time could be impossible for your PC.

Suppose your computer runs a title below or very close to the minimum specs. In that case, Steam is probably shutting down the Overlay to run the title.

There’s not much you can do in this case except lowering the graphical specs (if possible) and turn on the Overlay again.

Ensure the Steam Overlay Is on

Speaking of which, you should check the Overlay feature is on. The feature may cause performance issues, so Steam can shut it off if it needs. Alternatively, a Steam update might change the configuration.

Here’s where to find the Overlay:

As for the shortcuts, ensure they do not repeat in your game. Steam will use the game’s shortcut and skip the overlay order if it does. You need to change one or both, so they are not the same.

For example, suppose you’re playing a strategy game like Age of Empires. In that case, you may have dozens of keyboard combinations for different tasks and commands.  

Check the Overlay Per Each Game

Similarly, Steam may close the Overlay option per game, depending on how they perform on your PC.

Here’s how to check it:

Verify the Integrity of Your Game Files

You must also make sure your Steam games are running properly. Verifying the files is the option: 

The process will identify game corruption and re-download damaged files if it needs. 

Close Background Programs

You can decrease the load on your system by closing the programs you don’t need while you play.

Closing background programs relieve some tension. It’s the solution if your system is barely running games.

For example, I used to play Cyberpunk 2077 on a laptop with a 1060 NVIDIA card. It barely did the job, but it couldn’t use the Steam Overlay.

Update Your PC

As for updates, you have three general options. You can update Windows, your motherboard’s drivers, and your GPU’s drivers.

You should also ensure you have updated all major drivers (like GPU and VGA). It will improve the overall Steam performance.

Updating Windows Updating Your GPU

If you have a discrete GPU (a graphics card rather than integrated graphics on your CPU), you have one of two brands. It’s either AMD or NVIDIA.

Each brand has software that controls driver updates and graphical settings. The program should be on your PC.

Either option offers software that automatically detects your GPU and puts you up to date.

Download and install the program. In particular, NVIDIA will ask you to create an account, but you can link your account from Google or Facebook. After the process, the software will guide you towards a driver update.

Typically, you’d find a “Driver Update” button on the software’s home page.

Updating the Motherboard’s Drivers

If you have a custom or built PC, you need some extra steps to update your motherboard.

Motherboards have drivers to improve their compatibility with the pieces you connect. These drivers depend on your motherboard brand and model, so guiding you through an exact tutorial is harder.

However, these are the general steps:

Another way to check your motherboard’s name is like so:

Type “command prompt” on the Windows search bar and open the Command Prompt

Type “msinfo32” and press Enter

Check “BaseBoard Product” for the information

Grant Administrator Access

The lack of administrator privileges is a common reason the Steam overlay doesn’t work. 

By default, Steam runs without administrator access, and here’s how to change it.

These changes make both Steam and the Steam Overlay work with administrator privileges. 

Run the Game as Administrator

An alternative solution is opening the game directly from its installation folder.

It bypasses any bugs within the game, so this would be the fix if the Steam Overlay works on some titles but not others. 

Add Steam as an Exception for Your Anti-virus

Your anti-virus software may be causing issues with the Steam Overlay as well.

The solution is adding the whole Steam folder as an exception. I use Windows Defender, so my tutorial follows the built-in software. You’d probably find similar options on your particular anti-virus program.

This option should cease all anti-virus intrusions with Steam and Steam games. However, add the secondary folder if you have installed Steam games on a secondary drive. 

Reinstall Steam

If all else fails, you have to reinstall Steam. We’re teaching you how to do it without losing your games.

Some Websites Not Loading – Here’s How To Fix It

Have trouble accessing some websites? Checking the website on a different device shows no issue. You may have also tried a different browser on your PC. A browser switch may not always work in these types of issues.

Restarting your network connection every few minutes is also not an option. Here, we highlight some reasons why some websites do not load properly. We also provide information on how you can troubleshoot and fix each one.

This is one of the sneakiest issues on this list. If your system date and time are wrong or invalid, the websites may fail to load completely. This is more of a security design than a flaw.

A secure website is verified based on a secure certificate that expires after some time. The website owner needs to renew the certificate before the expiry date. This keeps their website from getting flagged by browsers. When visiting the website, the browser compares this certificate against your system date. 

If your system date-time is outside the expiry period, the browser stops the page from loading. Thus, always make sure the system date and time are up to date on your PC.

Browser cache is known to impact website access. Cache gets accumulated over time with internet usage. You should clear cache every once in a while for a particular website to load new data properly.

If that doesn’t work, you can try flushing your DNS cache. This will remove any website residues that may be preventing you from loading the site. To clear your DNS cache, open your command prompt on windows and type, ipconfig /flushdns.

JavaScript may cause the browser to slow down sometimes. But, most modern websites heavily depend on JavaScript. JavaScript does the task of loading the website pages in your browser correctly. If it is disabled in your browser, chances are most of the websites will be ‘broken’.  To enable it, here’s what you can do on google chrome:

If the website is available from another device but inaccessible on your PC, your DNS settings may be causing you trouble. DNS Servers are responsible for mapping the website name to the correct website server address.

An invalid DNS configuration can result in complete internet downtime in your computer. You need to confirm DNS settings to troubleshoot. If the website still fails to load, it is possible that the ISP-provided DNS server is down. You can change DNS setting to other custom DNS providers such as Cloudflare and Google.

VPNs allow you to change your current location to the location of the VPN server. Some sites are geo-restricted. It means that your current location isn’t allowed to access those websites. You need to change your location using a VPN server to access them.

Check your browser extensions that can cause potential loading issues. Different add-ons behave differently and maybe cause websites to stop loading properly.

Browser Add ons are freely available. This can have a risk of having malware installed on your browser. Some extensions track your browser activity and may restrict website access. It is important that you only install extensions from trusted sources.

The best approach is to turn off all extensions and see if the loading issue gets solved. Then, turn on each extension one at a time to identify the culprit.

Without going into the technical details, HTTPS is HTTP Secured. Modern-day browsers are designed to block non-HTTP websites. Check the website address to confirm if the site has HTTP or HTTPS.

A browser automatically looks for an HTTPS address when you type the website address. If it cannot find one, it can throw an error message instead of loading the website. In such a case, you have to go back to the address bar and change the address from HTTPS to HTTP. Be warned that non-secure browsing is not recommended because of security concerns.

If nothing works, check if the website itself is down. Sometimes due to hosting server issues, the website you’re trying to access may not be available. Go to a website like chúng tôi and enter the address of the website. It will give you information on whether the website is down or not.

Facetime Photos Not Working? Here’s How To Fix It

Apple had deleted FaceTime’s Live Photos feature in iOS version 12.1.1 due to privacy-related reasons. However, it returned with significant bug fixes and improvements in iOS version 15. Yet, there are still a few issues with the Live Photos feature. 

Out of them, the common ones are FaceTime photos not saving to camera roll and FaceTime freezing. Usually, the causes for such errors are an outdated iOS version, incorrect settings, bugs, privacy restrictions, lack of storage space, and more. Now, let’s explore such issues along with effective solutions to fix them. 

How to fix FaceTime Photos Not Working?

Prior to moving on to the other fixes below, let’s check the basic necessities. Is FaceTime Live Photos up and running on both devices? If not, you’ll notice an error message, like “FaceTime Photos must be enabled on both devices to use this feature.” Additionally, you won’t be able to take or save the Live photos. 

So, our first remedy is to turn on this feature on both iPhones if you haven’t already enabled it. 

Turn on FaceTime Live Photos on Both Devices 

You can enable FaceTime Live Photos on both an iPhone and a Mac in different ways. Here’s how you can do it: 

Go to Settings on your iPhone/iPad. 

Locate and select FaceTime. 

You can also request your friend to follow the steps above to turn on FaceTime Live Photos on their phone. Then, you can try taking Live photos on your FaceTime again. 

When you successfully take a picture on a FaceTime call, both you and your friend will get a notification. 

Check Live Photos in Gallery 

If you’re not sure your iPhone saved the Live Photos from your FaceTime call, you can always check the Live Photos album from your Gallery. Simply go to Gallery and tap open the Live Photos album. This is the default location for your iPhone to save FaceTime Live photos. 

Enable iCloud Photos 

If you can’t find your photos in the Live Photos album, you can turn on iCloud Photos to have your Live photos saved to iCloud. You can follow these easy steps to turn it on: 

Open Settings and go to Photos. 

Check Privacy Restrictions

Another area to inspect is the Privacy Restrictions. If you have not allowed access to the Camera or your FaceTime, you’ll experience errors with the FaceTime Live Photos. So, we recommend enabling access to both apps via settings. 

Go to Settings. 

Tap on Screen Time. 

Update your iOS 

Please make sure to update the iOS version on your iPad and Mac as well if you use FaceTime on those devices. 

And in case you want to go back to the previous version, you can read this article.

Turn On/Off FaceTime 

If most solutions are not working, try turning FaceTime off and then on again. This is one of the ways you can restart FaceTime and fix minor errors with the app.

Free Up Storage Space 

Another reason your FaceTime Live photos are not saving could be that your iPhone has run out of storage. Go to Settings and open Storage and uninstall any unwanted apps. Alternatively, you can also offload apps to free up some space temporarily. 

Reset Network Settings 

In some cases, your network settings, like your Wi-Fi or data can be responsible for the FaceTime Live Photos not working. This is because there can be server lags due to the network, interrupting your calls. So, it’s worth resetting such network settings. Here’s how you can do it: 

Go to Settings. 

Again, tap on Reset.

Select Reset Network Settings again to confirm. 

Restart iPhone

If you have a relatively old iPhone model, features like the FaceTime Live Photos not working can be due to the phone itself. Or, if you have a lot of apps running in the background, it can be taxing on your phone. So, if your phone is running slow or freezing at times, it’s best to restart it. 

Then, you can try taking photos on FaceTime again. 

Take a Screenshot 

If none of the above fixes worked for you, the last option you can try is taking a screenshot during a FaceTime call. Simply hold down the power button and the volume up button to take a screenshot. This method is easy and works anytime. 

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