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Yes, Chatbots you all have to heard about it. But some questions are still running about chatbot as like, what is chatbots, how chatbot helps to grow your business, how it’s work etc. These are some common questions that come in your mind when you think about mounting a chatbot to your business.
The evolution of artificial intelligence is now in full swing and chatbots are only a feature of huge wave of progress. Let’s distinguish about it here….What is Chatbot
A chatbot is an artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.
In other words, we can say that chatbot simulate interaction between humans and computers. And a technological point of view, a chatbot only represents the natural evolution of a Question Answering system holding a Natural Language Processing (NLP).
They are also known as digital assistants that understand human capabilities. Bots understand and process the user requests and give prompt related answers. For example, of chatbot are Facebook Massagers, Twitter, WhatsApp,How chatbot works Identify user’s request
As you can see in representation, the ability to identify the user’s purpose and extract data and related things contained in the user’s request is the first condition and the most related step at the main of a chatbot. If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.Reuterning response of user’s request
Once the user’s purpose has been identified, the chatbot must provide the most appropriate response for the user’s request.Why we use Chatbot
According to this research, the main factors that motivate people to use chatbots are:Productivity
Chatbots provide the support or access to information quickly and efficiently.Entertainment
Chatbots entertains people by giving them funny tips, they also help killingtime when users have nothing to do.Social and interactive factors
Chatbots gives conversions and boost social experiences. Chatting with bots also helps to avoid loneliness, gives a chance to talk without being judged and improves conversational skills to others.Increase Curiosity
The uniqueness of chatbots sparks curiosity. People want to discover their abilities and to try something new.How Chatbot helps to grow your business
Chatbot increase work efficiency and bring cost savings to businesses while offering convenience and added services for customers. They allow companies to easily resolve many types of customer queries and issues.
According to Research, 80% of marketers plan to start using a chatbot in some way or another by 2025. This is a significant reason why brands are investing in improving the customer experience and developing a chatbot for their business. Because Chatbot helps to grow your business.
Let’s find out the importance of accepting the chatbot strategy in your business and how chatbothelps to grow your business and benefits to win more customers or hold the existing customers.Reduce customer time
21% of customers see chatbots as the easiest way to contact a business. Chatbots are a smarter way to confirm that customers receive the immediate response that they are looking for without making them wait in a queue. So, use it, because Chatbot helps to grow your business.24*7 availability
68% customers switch to an opponent if they don’t think you care about them. Bots are always available to busy customers with immediate answers to the common questions asked by them. Behind the reason of this, using chatbots is 24-hour customer service. Therefore, Chatbot helps to grow your business.Better customer appointment
Conversational bots can busy customers round the clock by starting active conservation and offering personalized references that boost customer experience. Through it Chatbot helps to grow your business.Autometed repetitive work
Also read: Top 10 Best Software Companies in IndiaUpdate the shopping process
It only takes to write what you want to the chatbot and the bot will send the information to the sales department. You don’t need to repeat several times “I need the same, but with metal buttons”. Besides, the chatbot remembers your favourite’s and uses this information when you return.Easy scalability with bots
Chatbots can be easily accessible during the top business hours or and manage many customer conversations without additional customer service costs. So, deployed a chatbot for your business. Because chatbot helps to grow your business.Save customer service costs
Research estimates that chatbots will help businesses save more than $8 billion per year by 2023. Chatbots help businesses to save customer service costs of hiring more support representatives that require additional costs such as salary, training and organization costs. With help of chatbot you saved your other service costs. Hence,chatbot helps to grow your business.Reduce customer churn rate
Also read: 10 Best Android Development Tools that Every Developer should knowFuture of Chatbot:
Chatbots are predictable to continue growing in popularity. A survey from computer software company Oracle found that 80% of brands plan to integrate chatbots by 2023. Because chatbot increase work efficiency and reduced work load.
Artificial intelligence and machine learning will continue to progress, offering new capabilities to chatbots and introducing a new level of text and voice-enabled user experiences that will continue to transform the customer experience. These improvements will also affect data collection and will offer deeper customer understandings that can lead to regular buyer behaviours.
You're reading What Is Chatbot? How Chatbot Helps To Grow Your Business.
So, did ChatGPT win over this skeptical contrarian? It sure did. It felt like I was having a conversation with an actual human being, which SmarterChild just simply couldn’t emulate during its heyday.
Want to try out ChatGPT? Here’s how to run it as a Windows app.I was wary of ChatGPT at first
Initially, I didn’t love the idea of ChatGPT… or anything artificial intelligence-related for that matter. SmarterChild couldn’t compose articles and essays like ChatGPT does—a feature I considered an affront to classic journalism. Maybe it was an overreaction, but I saw it as a threat to my career. I resisted the alluring pull of ChatGPT for months. I wouldn’t even use those AI image generators due to copyright issues. That said, curiosity eventually won out. Also, as a journalist in the tech field, I figured I should educate myself on it, as it’s important to stay abreast of the latest tech trends.Instant answers, instant gratification
The best thing about SmarterChild were the instantaneous answers. I was a lonely kid that spent a great deal of time on the family computer, so I liked having a chatbot to both talk to and infuriate. However, the answers weren’t always very articulate or nuanced. In fact, SmarterChild was downright dismissive at times, as you can see in the below video. These somewhat indifferent responses were likely due to the limitations of AI technology at the time. As far as tech goes, we’ve come a long way since the early 2000s.
The instant answers were nice, but actual conversations with SmarterChild were often cyclical in nature, especially when you asked complex questions. It was kind of like talking to an NPC (non-playable character) in a video game where they rotate through the same bit of dialogue over and over. It was fun to provoke an angry response out of the chatbot, but you’d have to spend a good chunk of time spamming the heck out of it. ChatGPT is far more nuanced in how it engages with you.
ChatGPT is also more respectful in tone and the answers are much more satisfactory. My questions were answered with certain level of finesse that the AIM chatbot couldn’t hold a candle to. When I asked ChatGPT to tell me more about the greyhound breed (I own a former racer), I was surprised by the information it pulled from the web. Not only did it give me a brief history of the breed, but also information on the temperament and physicality. I’m a bit of a history buff, so I really enjoyed learning about how they were kept as royal pets in ancient Egypt.
IDG / Ashley BiancuzzoChatGPT had me feeling my oats
It wouldn’t be a genuine ChatGPT experience if you didn’t ask it about yourself, which is exactly what I did. The AI chatbot did a good job summarizing my career as a tech journalist, but I didn’t expect the complimentary tone that was peppered throughout the paragraphs. In the screenshot below, ChatGPT says I’m “considered to be a respected voice in the technology journalism field.” Not that I need the confidence boost, but it’s certainly nice! It’s definitely more human-sounding, which is a welcome departure from SmarterChild’s dismissive ways. I almost felt a real connection to it.
IDG / Ashley BiancuzzoIt’s impossible to piss ChatGPT off
Millennials loved to anger SmarterChild and I was no different. Whenever I needed to burn off some teenage rage, I’d cuss out the AIM chatbot. If you harassed it enough, it would start responding with snarky one word answers. SmarterChild definitely had a distinct personality and you just don’t see that anymore. Was it fun? You bet. Was it inappropriate? Absolutely.
ChatGPT has the patience of a holy saint. In fact, when I intentionally insulted the bot, it apologized for offending me. What?! Although ChatGPT offers more nuanced answers to questions, you can’t really piss it off like you could with SmarterChild, as it’s programmed to not engage in inappropriate or offensive conversation. Oh well. You win some, you lose some.
Nowadays, I’m less interested in insulting chatbots. I’d much rather ask legitimate questions and receive complex answers, which ChatGPT does successfully—though you can’t fully trust AI chatbots to tell the truth, no matter how confident they sound. The excerpt above says I’ve contributed to PCWorld’s video content, for example, even though I never have. You need to double-check their facts.
That said, I’ll always remember SmarterChild fondly, but ChatGPT is a much better tool overall. It breaks down mathematical equations and lines of code, and it’ll even generate song lyrics. If you want to ask it philosophical questions like… Do we have free will? ChatGPT will provide a thoughtful answer. What can I say? SmarterChild walked so ChatGPT could run.
See More : Is Janitor Down Right Now? The Status of Janitor AI
Janitor AI harnesses the power of natural language processing (NLP) to intelligently understand and respond to user queries. NLP allows the chatbot to interpret and comprehend human language, enabling it to provide accurate and relevant responses. With NLP capabilities, Janitor AI can engage in natural and meaningful conversations, making interactions more intuitive and user-friendly.
One of the standout features of Janitor AI is its emphasis on personalization. Users have the freedom to choose from a diverse range of chatbots that cater to their specific needs. Whether it’s a chatbot specialized in customer support or one focused on content creation, Janitor AI offers a wide array of options. Additionally, users can even design their own personalized chatbot, tailoring it to their unique requirements. This level of customization ensures that Janitor AI adapts to individual preferences, providing a truly personalized experience.
Janitor AI offers flexibility when it comes to integration. It can be utilized as a standalone online chatbot, allowing users to access its features directly through the website. This standalone functionality ensures easy accessibility for individuals who prefer a web-based experience. Moreover, Janitor AI can also be integrated into projects as an Application Programming Interface (API). This integration capability enables developers to leverage Janitor AI’s features and incorporate them seamlessly into their own applications or platforms, enhancing the overall functionality and user experience.
Also Read : Janitor AI Not Loading: Tips and Solutions
Janitor AI has gained popularity for its NSFW (Not Safe For Work) filters, which can be disabled. While these filters are essential for maintaining appropriate and safe communication, Janitor AI recognizes the importance of user control. By allowing users to disable the NSFW filters, Janitor AI empowers individuals to customize their chatbot experience according to their own preferences and requirements.
Using Janitor AI as a chatbot is a simple and straightforward process. Users can visit the official website and register for an account. The registration process is user-friendly, requiring basic information to set up an account. Once registered, users gain access to the wide range of features and functionalities offered by Janitor AI. Whether it’s scheduling appointments, writing emails, or seeking assistance in various tasks, Janitor AI is ready to lend a helping hand.
Q1: What tasks can Janitor AI assist with?
Janitor AI is designed to assist with various tasks, including appointment scheduling and email writing. It offers a versatile set of features that cater to different user needs.
Q2: How does Janitor AI understand user queries?
Janitor AI leverages natural language processing (NLP) algorithms to understand and interpret user queries accurately. This enables it to provide relevant and meaningful responses.
Q3: Can I personalize Janitor AI according to my requirements?
Absolutely! Janitor AI offers a range of chatbot options to choose from. You can select a chatbot that aligns with your needs or even design your own personalized chatbot.
Q4: Can I integrate Janitor AI into my own projects?
Yes, you can! Janitor AI can be integrated into projects as an API, allowing developers to incorporate its features seamlessly into their applications or platforms.
Q5: What are NSFW filters, and can they be disabled?
NSFW filters, which stand for Not Safe For Work filters, are designed to prevent inappropriate content. Janitor AI recognizes user preferences and allows the disabling of NSFW filters, giving individuals more control over their chatbot experience.
Q6: Is there an alternative to Janitor AI?
Janitor AI has revolutionized the way we interact with automated assistance. With its AI-powered capabilities, it offers seamless communication and personalized experiences. Whether you’re scheduling appointments or seeking help with email writing, Janitor AI is a reliable companion. Moreover, the ability to disable NSFW filters and the option to integrate it into projects as an API further enhance its versatility. However, if you’re looking to explore alternatives, ChatGPT is a highly recommended option. Embrace the power of AI and enjoy the benefits of automated assistance with Janitor AI and ChatGPT.
Customers prefer interactive and immediate responses when engaging with an online business. The complication arises when website visitors and mobile app users expect real-time assistance 24/7, a complicated task for human support teams. The statistics show that most customers value immediate responses and might turn to competitors if they don’t get timely help.
Many chatbot companies in Malaysia are focusing on this problem to help businesses automate most of their customer interactions. In this article, we explain how and where a business chatbot can be used by businesses and provide 7 vendors that help businesses to get a chatbot in Malaysia.Top 7 Vendors of Chatbot in Malaysia
Below we gathered the top 7 chatbot companies that provide chatbot for businesses in the Malaysia market. We provide both a comparative table and a review of each vendor. While forming the table, we divided the vendors into 3 categories:
Global conversational AI tech providers with offices in Malaysia (we selected 2 biggest enterprises in terms of their company size and global influence)
Regional conversational AI tech providers serving for Malaysia
Malaysia-based conversational AI agencies/chatbot providers
Other then these categorization, we used these criteria:
The number of each vendor’s (and their chatbot solution’s) total reviews on the reputed B2B review websites such as G2, Capterra, TrustRadius
The number of employees on the LinkedIn
Integration capabilities on popular messaging apps like WhatsApp and Facebook Messenger
IBM Watson AssistantGlobal400+300.000+AvailableAvailableAvailable Microsoft Azure Bot ServiceGlobal87280.000+AvailableAvailableN/A HaptikRegional166428AvailableAvailableAvailable Yellow.aiRegional137984AvailableAvailableAvailable Verloop.ioRegional235126AvailableAvailableN/A Chatbot MalaysiaLocalN/A2AvailableAvailableAvailable GoPomeloLocal0117AvailableAvailableN/AGlobal conversational AI/chatbot providers 1- IBM Watson Assistant
IBM Watson Assistant is one of the premier chatbot vendors not only in Malaysia but also around the world.
Watson Assistant can be deployed across various platforms, channels, and devices, providing a consistent user experience wherever your customers interact with your brand.
Watson Assistant’s pre-trained content for various industries means it’s ready to provide industry-specific answers right out of the box, saving valuable time during the setup process.
Watson Assistant is easy to implement and use.
Watson Assistant places a strong emphasis on user data privacy and provides robust controls for data handling, meeting high standards for data security.
A unique offering of IBM Watson Assistant is its voice interaction capabilities. It can be integrated with telephony systems or digital voice channels, providing the same level of sophistication in voice interactions as in text.
While Watson Assistant provides significant value, it’s pricing may be on the higher side for small businesses or startups with limited budgets.
While Watson Assistant can be integrated with a variety of other systems, this process can sometimes be complex and require a significant amount of development work.2- Microsoft Azure Bot Service
Bots created using the Azure Bot Service can be integrated and deployed across a wide range of popular channels like Teams, Skype, Facebook Messenger, Slack, and others.
Azure Bot Service supports the Direct Line Speech Channel, enabling streamlined integration for speech-enabled experiences.
For those who prefer a no-code/low-code approach, Azure Bot Service can be integrated with Microsoft Power Virtual Agents, allowing for easy bot creation.
Depending on the scale of usage, Azure Bot Service could be more expensive than other bot platforms, particularly for small businesses or startups.
Some users state that the customization and connection can create problems sometimes.Regional conversational AI/chatbot providers 3- Haptik
Haptik is a conversational commerce company with the capability to create business chatbots that can:
Streamline customer communications
Gather potential customer information
Send custom notifications, which can include:
Suggestions for products
Details of transactions
Information on shipping
It can assist businesses in quickly gaining access to the WhatsApp API and developing a ChatGPT-powered WhatsApp API chatbot that can understand user intent.
Satisfactory customer support
High ROI for long-term digital transformation strategies
The pricing can be a bit more expensive compared to other vendors
Users state that there can be an integration problems occasionally
Figure 3. Pros and Cons of Haptik according to users
Source: Capterra4- Yellow.ai
Analytics insights for understanding user behavior
Increases operational efficiency
Ease of setup and use
The ticket system can be problematic occasionally
Hard to write custom scripts or integrate customized interfaces
Figure 4. Pros and Cons of chúng tôi according to users
Source: Capterra5- Verloop.io
Chatbots are easy to integrate and deploy
Solves various issues with multiple bot flows
Improves customer satisfaction
Analytics is not well developed
Some processes are tedious or buggy
Not deeply customizable (see Figure 5)
Figure 5. Customer review of Verloop.io
Source: G2Local conversational AI/chatbot providers 6- Chatbot Malaysia
Chatbot Malaysia is a local chatbot provider agency in Malaysia. Although their initial service was providing automation and digital marketing for small and medium enterprises, now they also provide chatbot integration to companies, including the local enterprises. They develop chatbots for many businesses, such as:
Fitness, Gym, Yoga
Chatbot Malaysia is developing business chatbots for messenger apps WhatsApp and Facebook Messenger.7- GoPomelo
GoPomelo is digital transformation services and chatbot agency. It helps businesses in Malaysia to build a chatbot. Its chatbots are designed for customer service and commerce. It helps businesses connect with users on website, mobile app, the Google Assistant, Amazon Alexa, Facebook Messenger, and other popular platforms and devices.Malaysia chatbot examples/case studies
– To reduce dependence on physical print materials for its circulars in Malaysia, Tesco began trying online solutions designed to be user-friendly and readily available to its customers. Tesco collaborated with a chatbot firm to develop “Talia”, a chatbot intended to disseminate a digital catalog of its weekly deals and provide updates to its customers. With this, it both provided electronic catalogues to its customers and increased its customer support. In a six months of period, Tesco achieved these
54% of people who contacted Tesco via Messenger viewed and downloaded the digital catalogue
4x increase in digital catalogue views from Messenger compared to those from email marketing
85% of enquiries were handled by the Messenger-powered digital assistant
5x increase in the company’s visitor-to-lead conversion ratio
If you have questions or need more information about business chatbots, you can read the following sections.What is a business chatbot?
A business chatbot is a form of artificial intelligence software designed to interact with humans in their natural languages, with the help of natural language processing and natural language understanding technologies. These interactions commonly occur via text or voice, through:
Messaging apps (such as Facebook Messenger chatbot, WhatsApp chatbot, etc.)
Sometimes through the phoneWhat are the use cases of chatbots in Malaysia? 1- Customer services
Businesses can use chatbots in various customer support operations, such as to:
Provide instant responses to frequently asked questions
Troubleshoot common problems
Guide customers through the buying process step-by-step
This can help to reduce the workload for human customer support agents and increase customer satisfaction by providing quicker responses. Also, support teams can work on more complex service inquiries that require more human interaction.
Most customer service software integrates chatbots for omnichannel support. Learn more about this from our vendor selection guide on customer service software.2- Banking and finance
Banks and financial institutions can use chatbots to provide customers with information about their accounts, transaction history, etc. This could also include alert notifications for suspicious activity or updates on the stock market.3- Insurance
Insurance companies can use chatbots for a variety of purposes.
For policyholders the chatbot can:
Provide policy details
Send reminders for premium payments
Answer common queries about policy coverage and terms
For prospective customers, it can:
Provide information about different insurance products
Guide users through the purchase process4- Logistics
In the logistics industry, chatbots can:
Provide real-time updates about shipment status
Answer queries about shipping fees and customs
Manage complaints or issues
The chatbot can also coordinate between different parties in the supply chain to ensure seamless operation. Given the global nature of logistics and the need for quick, accurate information, a chatbot can greatly improve the customer experience in this industry.5- Retail and e-commerce
Many businesses in Malaysia are based online and could use chatbots to automate customer inquiries about orders, shipping, returns, etc. They can customize their own chatbot to provide product recommendations based on customer preferences.
You can learn more about retail chatbots and conversational commerce from our articles.
Businesses can use chatbots to send promotional messages, offers, and discounts to customers. Marketing teams and sales representatives can also use chatbots to collect customer information, which can be used to create more personalized marketing campaigns.
You can check our marketing chatbots and sales chatbots articles for more information.7- Travel, restaurant & hospitality
Travel agencies, airlines, and hotels could use chatbots to:
Provide check-in information
Send flight updates
Answer common customer inquiries
You can check our travel chatbots and hospitality chatbots articles for more information.What are the benefits of chatbots for businesses?
Chatbots offer several benefits for businesses. Here are a few of them:
Enhanced customer service: Chatbots can provide instant responses to common customer queries, reducing wait times and improving overall customer experience. They can also operate 24/7, ensuring constant customer support without a human agent.
Increased efficiency: By automating routine tasks, task oriented chatbots can free up human resources to handle more complex issues. This improves overall business efficiency and can lead to cost savings.
Scalability: A single bot can handle multiple conversations simultaneously. This means a business can scale up its customer service operations without a corresponding increase in human resources.What is a WhatsApp chatbot?
A WhatsApp chatbot is a specific type of business chatbot that interacts with customers via WhatsApp, one of the world’s most popular messaging apps.
WhatsApp chatbots can fulfill most of the tasks a chatbot does, such as answering customer inquiries, providing product information, or booking appointments, all within the WhatsApp platform.
Using WhatsApp allows businesses to engage with their customers where they are already spending time, potentially leading to improved customer satisfaction and increased sales.
WhatsApp is the number one messenger application in Malaysia (see the figure below). As customers prefer to use WhatsApp as a communication channel, it becomes a necessity for businesses in Malaysia to connect to them via this platform.
Source: StatistaWhat are the benefits of WhatsApp chatbots over other chatbots?
WhatsApp chatbots offer several benefits for businesses. If your business aims one or some of these benefits specifically, then it might be a better decision to choose a WhatsApp chatbot or include one into your other chatbot solutions.
Customer engagement: A WhatsApp bot can be programmed to send personalized messages and offer tailored product recommendations. This can help to increase customer engagement and loyalty.
Reach: WhatsApp has over 2 billion users globally, so using a WhatsApp chatbot opens up a large potential audience for businesses. In certain markets, like India, Malaysia, and many other countries, WhatsApp is the leading messaging app, making it a particularly effective channel for customer interaction.
End-to-end encrypted conversations: WhatsApp provides end-to-end encryption for all its messages, making it a secure platform for sensitive business communication. While this doesn’t mean other platforms aren’t secure, WhatsApp’s universally applied encryption is a distinct feature.
Delivery of rich media content: While many chatbot platforms support rich media, the familiarity and ease of use of WhatsApp’s interface might make it particularly effective for delivering media content to customers. This could include product images, videos, audio messages, or documents.
If you have questions or need help in finding vendors, don’t hesitate to contact us:
Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
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Unleash the Fun with ChatGPT Games: Get hooked on 10 unique games to play with our AI Chatbot. Engage your mind and have a blast with our virtual buddy! Try now!
Welcome to the world of ChatGPT Games! Are you ready to engage in some fun and exciting games with our AI chatbot? Whether you’re looking to test your trivia knowledge, improve your language skills, or simply relax with some entertaining games, we’ve got you covered. With nine different games to choose from, there’s something for everyone. So, come on in and let’s get started!
In this article, we will explore 10 of the best games to play with ChatGPT, from classic games to trivia and word association games.
In this game, ChatGPT thinks of a person, place, or thing, and the player has to guess what it is by asking yes or no questions. The player can start the game by saying, “Let’s play the guessing game.” Then ChatGPT will choose a word and respond with “I have a word in mind, start asking yes or no questions to guess what it is.” The player can then start asking questions like “Is it a person?” or “Is it an object?” until they guess the word. ChatGPT will respond with “Yes” or “No” to each question. The game can be repeated with different words for more fun.
See More: How To Make Money $300 to $1000 A Day With ChatGPT
Tic Tac Toe is a classic game that can be played with ChatGPT. To play the game, the player needs to type in the coordinates of the square they want to mark. The game starts with “Let’s play Tic Tac Toe.” The player can then type the coordinates like “A1” or “C3” to mark their move. ChatGPT will then make its move, and the game continues until there is a winner or a tie.
In Word Ladder, ChatGPT gives the player a starting word and an ending word, and the player has to change one letter at a time to get from the starting word to the ending word. The game starts with “Let’s play Word Ladder.” ChatGPT will provide the starting and ending words and the player has to come up with a word that is one letter different from the previous word until they reach the final word. For example, if the starting word is “cat” and the ending word is “dog,” the player can change “cat” to “cot” and then to “dot” and finally to “dog.”
Hangman is a fun and challenging game that can be played with ChatGPT. In this game, ChatGPT thinks of a word, and the player has to guess the word by suggesting letters one at a time. The game starts with “Let’s play Hangman.” ChatGPT will then provide the player with blank spaces that represent the letters of the word. The player can then guess a letter, and ChatGPT will either fill in the blank spaces with the letter or draw a part of the hangman. The player can keep guessing letters until they guess the word or the hangman is fully drawn.
In this game, ChatGPT asks the player for various types of words (e.g., noun, verb, adjective), and then uses those words to fill in the blanks of a story. The result is a hilarious and often nonsensical story that is sure to make you laugh. This game is perfect for players who enjoy wordplay and creative writing.
See Also: How To Make Money With ChatGPT ($5.00 Every 5 Minutes) *Step By Step*
ChatGPT can ask the player various trivia questions on different topics. Players can choose from categories like history, science, entertainment, and more. This game is perfect for players who love to learn and challenge their knowledge.
In Would You Rather, ChatGPT provides the player with two options to choose from, and the player has to select one. The choices can be silly or thought-provoking, and the game is a great way to get to know ChatGPT’s sense of humor.
In this game, the player tells ChatGPT two true statements and one false statement, and ChatGPT has to guess which statement is false. This game is a great way to test your bluffing skills and see if you can outsmart ChatGPT.
In Word Association, the player says a word, and ChatGPT responds with the first word that comes to its mind, which should be related in some way to the word the player said. This game is a great way to challenge your creativity and see how your mind connects different words.
In the game Dungeons, ChatGPT prompts the player to start the game and presents them with different scenarios. The player must make choices to progress through the game and reach the end goal.
In conclusion, ChatGPT is not only a language model designed to answer questions and generate text, but also a fun companion for games. With nine different games to choose from, players can test their knowledge, improve their language skills, or simply relax and have fun. The games include classics like Tic Tac Toe and Hangman, as well as more creative games like Mad Libs and Word Association. With ChatGPT, players can engage in games that are challenging, entertaining, and even educational. So, next time you’re looking for a way to pass the time, give ChatGPT games a try and see how much fun you can have!
Many businesses make the mistake of plunging ahead without due attention to translation quality or write something that proves offensive to the local mindset
Often the most cost-effective way to grow your business is by entering foreign markets. But that’s easier said than done. One relatively low-cost key to foreign expansion is successful translation and localization: letting prospective customers know that you speak their language and take into consideration their local culture. We’ll consider the challenges and pitfalls of these processes and how to get from here to there most successfully.
It’s a cliché that you don’t get a second chance to make a first impression. But the fact is that many businesses make the mistake of plunging ahead without due attention to translation quality or write something that proves offensive or inappropriate to the local or cultural mindset. The result can be that your message and meaning is “lost in translation” as the Econotimes elucidates.
Download our Business Resource – Website localization guide
The guide is aimed at marketers responsible for increasing the business contribution of companies and brands using customer-facing websites for different international markets.
Access the Website localization guideThe delicate balance between quality and price
Translating and localizing content are expert services but, for the small business marketer, they can be relatively inexpensive compared to the costs of creating original content. Once you have that original content in hand and seek to use it proactively for marketing to foreign markets, your first step is to devise a localization strategy along with marketing tactics for delivering the translated and localized content to your target audiences.
Whether your content is translating a website or localizing an app, preparing documentation in a foreign language, or performing transcription services, subtitling, voice-overs, or translation/localization services, you need to find the best and most cost-effective sources of linguistic expertise.Translation managed by your local marketing partner
Let’s start with the high-end of quality – but also price. If you have already engaged a marketing agency in your foreign market, they are likely to either offer translation and localization services or know of an agency or freelancers that can. But watch out: that’s like letting the cat guard the milk. The foreign marketing agency, not you, then controls the localization relations, and you are left needing to trust them, with reduced leverage on quality and cost concerns.
In principle, you can opt to work with a local translation agency, or a freelancer, proposed by your marketing partner. But – it’s a big but – don’t rely on your marketing agency alone. In this case, you will want to seek out and recruit to your side an independent agency with expertise in the language of the target market in question. That agency’s sole job will be to provide quality assurance on translated or localized products, ensuring that your marketing partner, and its subs, are delivering the goods at the required quality level. Where you find such an editing and proofreading partner?Global translation agencies for marketers
Before we move on to the task of recruiting and managing freelancers to check the work of your primary marketing partner and its subcontractors, there’s another option for you to consider. Instead of relying on a local marketing agency to provide – internally or externally – the linguistic expertise, go instead to a global agency focused exclusively on translation, localization, and other linguistic interpretation services.Facts about localization you should know
Speaking the language of your target market may be the most important factor in growing your audience and increase your new market penetration. The Return on Investment (ROI) can be huge.A translation agency checklist for marketing organizations
Consider the following criteria when selecting a global translation agency partner:
Response time to your quote requests: it should be measurable in minutes or a few hours, not days!
Make sure the agency works 24/7 and will guarantee delivery time. Make them put that commitment in writing.
Dedicated account manager who speaks your language and can work in your preferred time zone. Meet that person (ideally by videoconference) and feel comfortable with that choice, before inking the contract.
Ensure that the agency has expertise in the specific language pair (yours and the local market).
Ensure that the agency will guarantee their work for a reasonable period, at least a month up to a year. If you find an error, they should fix it without additional charge.Managing freelance translators: pros and cons for marketers
Finding and managing freelance translators and localization resources has never been easier. Most marketing managers are probably familiar by now with freelance marketplaces like Fiverr, chúng tôi and Upwork. You may have used them to get a logo designed, an explainer video produced, a white paper or a landing page designed.
What you may not have considered is using these platforms for getting your content translated to various languages. There is a robust activity in the translation sections of these sites. Just sign up for one or more and post your request, either by briefly describing your project or even, in cases where your content is well-defined and limited in scope, posting your original document.
Then sit back and watch as the freelance bids from your work come rolling in. While these platforms differ from each other in various ways, each allows you to view the freelancer’s profile with its rates, ratings, and reviews. Wait two to three days to gather the bids, then make a shortlist of candidates. Here’s a brief checklist for vetting candidates.
Is the freelance a native/mother tongue speaker of the target language.
Look first at the freelancer’s success score and client reviews. Are there any red flags or complaints?
Consider editing and proofreading skills. Even if you opt for a translation agency, these freelancers can be your independent auditor of an external agency, so you are not at the mercy of a third party and you have a second pair of “local eyes” – no pun intended.
Look at the hourly rates but also get a per-job estimate.
Hold the freelancer’s feet to the fire. They’re only human, stuff happens, but don’t accept repeated delays.
Look for comparable works in their profile or ask for it in your job request.
Beware of unqualified fraudsters who use translation tools and try to pass it off as human translation. Sadly, it’s being done a lot! Make sure your contract with the freelancers specifies human translation, not with software.
Have an interview with three to five of the most qualified candidates. Follow your gut feeling as the deciding factor after considering the points above.
After following these guidelines for managing freelancers translating just one language, you may conclude that the time required to manage freelancers is not worth the time and trouble. You may decide that the risk of working directly with a single individual rather than an agency is not worth it. This is especially likely if you are entering multiple foreign markets. Better to work with a global translation agency that has the bandwidth and network and standards to handle a larger multinational project.Do it yourself with cloud translation software
We mentioned the fact that many “translators” are secretly relying on software tools like Google Translate… and getting away with it! That’s possible because the state of the art, driven by Artificial Intelligence, and neural networks are improving the quality of translation radically. This isn’t to say that it’s even close to perfect. But it’s usually good enough to provide an okay idea about the meaning of the original.
You, or someone on your marketing team, can productively use these tools to produce a decent first draft of a translation. Of course, that doesn’t mean you are done, but it’s certainly something that can be used as an intermediate step in the translation and localization processes. It can also help in negotiations with a translator.
Providing the machine-translated document can reduce the cost of a translation because it simplifies the human translator’s task. There is a usually a price differential between editing/proofing a document and translating from the original. Naturally, you should provide the original as well. But using a translation tool yourself gives you, and the translator, a valuable cross-reference and reality check.
Naturally, there’s a whole class of tools out there to assist in common translation and localization needs, like translating apps and websites, software documentation, and help messages. These “localizers” expedite making your digital products available in multiple languages and multiple countries. They don’t just do the translation, but also the conversion of currency and measurements. This is a special niche for digital product marketing, and we can address that in a future post.
For now, my takeaways and best practices can be summarized simply:
Machine translation is no substitute for human expertise.
The real cost of translation needs to include your management time.
The marketing value of a strong translation outweighs the added expense of working with professionals.
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