Trending December 2023 # Windows 10 Bloatware Removal Tool # Suggested January 2024 # Top 12 Popular

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Each device manufacturer adds certain applications and services unique to their brand of devices. These apps target to automate certain services, such as Windows 10 updates, firmware updates, junk cleaning, and much more. However, more often than not, users hardly find themselves using these applications.

If you do not find yourself using these applications, you may be wondering how to delete bloatware in Windows 10. While we have already covered how to delete preinstalled Windows 10 bloatware applications using other methods, here we shall focus on windows10debloater, which is a freeware PowerShell script designed specifically for this purpose.

Essentially, windows10debloater is a PowerShell script that runs when granted administrative privileges. However, since Windows 10 natively blocks running scripts, you will have to read the website for the updated methods on how to run these scripts on your computer.

There are three versions of this Windows bloatware remover, each functioning slightly different than the other. These three versions of the Windows 10 bloatware removal tool are:


This is the silent version of the script, which is executed automatically upon boot. The script runs with certain parameters which include the following:

The Debloat parameter removes the bloatware from your computer.

When you add the Remove-keys switch along with the Debloat parameter, the PowerShell script will also remove the registry keys associated with the bloatware which is removed from your computer.

Protect-Privacy parameter changes certain registry keys that block the telemetry collection functions, prevents Cortana from indexing your search, and disables the scheduled tasks among other functions.

The optional switch Stop-EdgePDF blocks Microsoft Edge from being used as the default PDF viewer.


    This is the interactive version of the script, requiring active input from the user regarding the bloatware removal process. This is beneficial if the user requires complete control over what needs to be removed from the computer.


      As the name suggests, this is the graphical user interface version of the application. This may be essential for the users who are not comfortable running scripts and may end up using certain switches by mistake.

      Note: It is recommended that you create a system backup before using the tool, which will allow you to restore your data in case anything goes wrong.

      Removing Windows 10 bloatware with this tool is actually quite easy, as you will simply be running a PowerShell script for removing the unnecessary applications from your computer. To use the Windows 10 bloatware removal tool, follow these steps:

      Visit the GitHub page of the tool, and download the zip file containing the three versions of the tool.

      After the extraction completes, there are two methods that you can use to execute these scripts. Let us discuss the easier way in which you will not have to leave the PowerShell window after changing the execution policy.

      Open an elevated PowerShell window, from either the start menu or the WinX menu, if you have not replaced PowerShell with CMD.

      Set-ExecutionPolicy Unrestricted -Force

        Next, change the active directory to where you extracted the debloater scripts using the cd switch.

        Now, simply enter the name of the script after a dot and backward slash (./ to denote relative location). Follow the image below for the same.

        PowerShell will create the C:TempWindows10debloater folder, which will be used for storing the logs created when you run the script.

        .Windows10SysPrepDebloater.ps1 -Sysprep, -Debloat -Privacy

        On the same GitHub page, you will also find the information regarding the components which will be removed from your computer. Apart from all the bloatware removed, additionally, the tool also removes the following:

        Registry keys: EclipseManager, ActiproSoftwareLLC, Microsoft.PPIProjection, Microsoft.XboxGameCallableUI

        Scheduled Tasks: XblGameSaveTaskLogon, XblGameSaveTask, Consolidator, UsbCeip, DmClient

        So there you have it. Now you know how to use windows10debloater to remove the unnecessary applications installed on your computer. Comment below if you found this useful, and to discuss further the same.

        You're reading Windows 10 Bloatware Removal Tool

        Snipping Tool Locked, Freezes, Or Crashing In Windows 11/10

        Windows 11/10 offers a built-in tool — Snipping Tool — to take screenshots. While it works well, users have reported that, at times, it causes Windows to get locked or freeze and sometimes even crash. This is a similar scenario that occurs when the Print Screen button is used. This post will guide you on fixing the problem where the Snipping Tool gets Windows 11/10 locked, freezes, or crashes the OS.

        Here is one thing to understand. The word locked, freezes, and crashes do not mean literally. It is what users feel about it because they cannot use the computer as expected, and the snipping tool doesn’t go away.

        Snipping Tool locked, freezes, or crashing in Windows 11/10

        Use these suggestions to fix this Snipping tool issue.

        Run System File Checker

        Close Snipping Tool using Al + Tab

        Run System Maintenance troubleshooter

        Update graphics driver

        You will need an admin user account to sort the problem.

        1] Run System File Checker

        Open Run prompt using Win + R and then press shift+ enter after typing CMD. Once the command prompt opens with admin privileges, type sfc /scannow in the command line, press the Enter key. Relaunch the tool by typing snippingtool.exe on the command prompt. Then try taking a screenshot, and see if the issue persists.

        2] Close Snipping Tool using Al + Tab

        At times, the Snipping tool in Windows stops working in the middle of taking a screenshot. The app doesn’t close itself and offers a screenshot, but instead, the screen stays dimmed.  You can also not use any other program because Snipping Tool stays on top of everything, even Task Manager. In this case, follow the steps to close the snipping tool.

        Use Alt+Tab still, and it will list all the open programs.

        Next to the Snipping tool losing, there is a small X that appears.

        Hover an application thumbnail with the mouse. Using this, you can close Snipping Tool.

        You can try to open the Task Manager using Ctrl + Shift + Esc, locate the Snipping tool listing, and close the program. However, it may not work all the time as the snipping tool still stays on the top.

        3] Run System Maintenance troubleshooter

        Windows 10 offers a built-in System Maintenance troubleshooter that helps find and clean up problems that cause the problem on the computer.

        Alternatively, you could run the following command:

        %systemroot%system32msdt.exe -id MaintenanceDiagnostic

        Check if the problem reappears.

        4] Update the graphics driver

        Screenshot tools use the display drivers to capture part of the screen. If there is a conflict with the driver and the screenshot tool, things like this may happen. While it’s rare to happen and causes other problems, you can check if the OEMs website offers any driver updates. If yes, then update the display driver and check if the issue resurfaces.

        FAQs on Snipping tool and Windows 10 Freeze

        Here are few questions related to Snipping Tool that will help you understand the problem.

        Win + Shift+ S freezing

        It’s a shortcut to launch the snipping tool, and because of conflict with the display driver, the computer might freeze.

        How do you unfreeze the Snipping Tool?

        You can use the ALT + TAB to close the snipping tool. It will reveal all the open windows, and then you can choose to close the app.

        Why did my Snipping Tool stop working?

        It’s because of the conflict with the display driver or the problem within the app.

        Read: Snip and Sketch freezes.

        I hope the post was easy to follow, and you were able to understand the problem behind the issue, which causes Windows 11/10 to freeze when using the Snipping tool.

        How To Use Port Query Tool (Portqry.exe) In Windows 11/10

        Port Query (PortQry.exe) is a command-line utility in the Windows operating system that you can use to help troubleshoot TCP/IP connectivity issues. The tool reports the port status of TCP and UDP ports on a computer that you select. In this post, we will show you how to use the Port Query tool for network reconnaissance or forensic activity.

        Port Query (PortQry.exe) tool in Windows 11/10

        Windows has many tools for diagnosing problems in TCP/IP networks (ping, telnet, pathping, etc.). But not all of them allow you to conveniently check the status or scan opened network ports on a server. The chúng tôi utility is a convenient tool to check the response of TCP/UDP ports on hosts to diagnose issues related to the operation of various network services and firewalls in TCP/IP networks. Most often, the Portqry utility is used as a more functional replacement for telnet command, and unlike telnet, it also allows you to check open UDP ports.

        Computer systems use TCP and UDP for most of their communication, and all versions of Windows open many ports that provide useful functionality such as file sharing and remote procedure call (RPC). However, malicious programs such as Trojan horses can use ports nefariously to open a back door for attackers into your computer system. Whether you need to troubleshoot a necessary network service or detect unwanted programs, you need to be able to understand and manage the traffic between computers on your network. A basic step toward doing so is determining which programs are listening on your computer systems’ network ports.

        How to use Port Query Tool (PortQry.exe)

        You can use Port Query both locally and remotely on a server. To use chúng tôi you will need to download the tool. Once you download chúng tôi extract the chúng tôi archive, then open command prompt and run the command below to go to the directory with the utility:

        cd c:PortQryV2

        Alternatively, you can navigate to the folder where you downloaded the tool to, and press Alt + D key combo, type CMD and hit Enter to launch command prompt within the directory.

        You can now proceed to use the tool.

        Remotely use Port Query (PortQry.exe) tool

        Port Query can scan remote systems, but it’s slow and unsophisticated compared with other port scanners. For example, unlike Nmap, chúng tôi doesn’t let you perform scans that use specified packet flags (e.g., SYN, FIN).

        For example, to check the availability of a DNS server from a client, you need to check if 53 TCP and UDP ports are open on it. The syntax of the port check command is as follows:


        -n is the name or IP address of the server, which availability you are checking;

        -e is the port number to be checked (from 1 to 65535);

        -r is the range of ports to be checked (for example, 1:80);

        -p is the protocol used for checking. It may be TCP, UDP or BOTH (TCP is used by default).

        In our example, the command looks like this:

        PortQry.exe –n -p both -e 53

        PortQry.exe can query a single port, an ordered list of ports, or a sequential range of ports. chúng tôi reports the status of a TCP/IP port in one of the following three ways:


        A process is listening on the port on the computer that you selected. chúng tôi received a response from the port.

        Not Listening:

        No process is listening on the target port on the target system. chúng tôi received an Internet Control Message Protocol (ICMP) “Destination Unreachable – Port Unreachable” message back from the target UDP port. Or if the target port is a TCP port, Portqry received a TCP acknowledgment packet with the


         flag set.


        The port on the computer that you selected is being filtered. chúng tôi did not receive a response from the port. A process may or may not be listening on the port. By default, TCP ports are queried three times, and UDP ports are queried one time before a report indicates that the port is filtered.

        Locally use Port Query (PortQry.exe) tool

        What PortQry lacks in remote scanning features it makes up for with its unique local-machine capabilities. To enable local mode, run PortQry with the -local switch. When -local is the only switch used, PortQry enumerates all local port usage and port-to-PID mapping. Instead of sorting the data by open port, PortQry lists it according to PID, letting you quickly see which applications have open network connections.

        To watch port 80, you’d run the command below:

        portqry -local -wport 80 Using PortQryUI

        It’s also worth mentioning that Microsoft also made available a graphical front end to PortQry, called PortQryUI.

        PortQryUI includes a version of chúng tôi and some predefined services, which consist simply of groups of ports to scan.

        The PortQueryUI contains several predefined sets of queries to check the availability of the popular Microsoft services:

        Domain and trusts (checking ADDS services on an Active Directory domain controller)

        Exchange Server

        SQL Server


        IP Sec

        Web Server

        Net Meeting

        Possible return codes in PortQueryUI is highlighted in the image above:

        0 (0x00000000) – the connection has been established successfully and the port is available.

        1 (0x00000001) – the specified port is unavailable or filtered.

        2 (0x00000002) – a normal return code when checking the availability of a UDP connection, since ACK response is not returned.

        Hope this helps.

        Read next: How to check what Ports are open?

        How To Download Windows 11/10 Iso Without Using Media Creation Tool

        Many a time you need to download Windows ISO files to install Windows 11 or Windows 10 fresh on your PC. The reason to do that could be because your Windows 11/10 Upgrade didn’t go well or your existing installation got corrupt, and the only way out is to install the operating system again.

        Microsoft offers you to download ISO files from their website, but only using Media Creation Tool. This tool lets you create a bootable USB. The drawback of this method is you will have to re-download the files, again and again, every time you need it. In this post, we are talking about a procedure to download Windows 11 or Windows 10 ISO files directly from Microsoft servers, without using the multimedia tool.

        Download Windows 11 ISO without using Media Creation Tool

        You can easily download Windows 11 ISO without using Media Creation Tool from the official website of Microsoft. Just follow the given steps and you will be good to go.

        Scroll down to Download Windows 11 Disk Image (ISO), and from the drop-down menu, select Windows 11.

        Finally, wait for the process to complete and Windows 11 ISO file will be downloaded.

        How do I install Windows 11 from ISO?

        To install Windows 11 from an ISO file, you can use different methods. You can use Rufus to create a bootable USB and then install the OS, or you can create Windows 11 bootable installation media using the Media Creation Tool. Or if you want a portable option, you can create a Windows To Go version of the OS on a suitable USB and then use it to utilize Windows 11 on your computer.

        Download Windows 10 ISO without using Media Creation Tool

        Similarly, you can easily download Windows 10 ISO without using Media Creation Tool from the official website of Microsoft. Just follow the given steps and you will be good to go.

        Scroll down to Download Windows 11 Disk Image (ISO), and from the drop-down menu, select Windows 11.

        That said, the process is completely legal, and we are doing it so we don’t have to download the ISO again, and again.

        However, if you are updating a number of PCs or a PC that doesn’t have direct access to the internet or is restricted, this will come in handy.

        Should I install Windows 11 on an unsupported PC?

        Windows 11 is new and exciting, and it is enticing to use something new, but you have to think about the consequences it can have on your computer. It can make your computer sluggish, as the new OS is not optimized to work on your system.

        Microsoft has also ensured that they will continue to support Windows 11 until October 2025. So, you can rest assured that you won’t face any issues if you continue to use Windows 10.

        However, there is still a way by which you can use Windows 11 on your  PC, that is to install it on a Virtual Machine. You can install Windows 11 on VirtualBox or VMware and get a similar experience.

        But, if you want to, you can install Windows 11 on unsupported hardware. So, do that, and see how your computer responds. Sometimes, it can run smoothly as well, so, try and decide for yourself.

        Is Windows 11 faster than Windows 10?

        According to Microsoft, Windows 11 is faster than Windows 10, and they are backing this claim by giving us the reason for the same.

        Windows 11, will have better memory management, so, you will notice that more apps will stay in the memory. This also means that apps will launch quicker than earlier, and the time to wake from sleep will also be less. So, all in all, we can say that Windows 11 will have better memory optimization than its predecessor.

        They have also dialed up the efficiency resulting in a well-balanced system, with ample power and a good battery. Windows 11 has a smaller footprint than Windows 10, which will help you to save a few extra GBs. So, we can conclude that if you are installing Windows 11 on a supported system, it will be more powerful than Windows 10.

        Read: Download Windows 11/10 Enterprise Trial Version Setup Free.

        Top 10 Pros And Cons Of Canva Design Tool

        When it comes to graphic design tools, there are many options available for creating visuals. But one of the most popular tools among businesses and entrepreneurs is Canva. 

        Canva is a user-friendly graphic design tool that has gained immense popularity among professionals and amateurs in recent years. 

        Its simple interface and wide range of features make it an ideal platform for creating visuals for online and offline use. 

        However, like any other software tool, Canva has its pros and cons, which should be weighed before deciding whether or not to use it. This blog post will explore the pros and cons of Canva, which you want to know definitely! 

        Stay tuned!

        Top 10 Pros and Cons of Canva Design Tool

        Platforms like Canva are becoming increasingly popular for creating standout content. From leaflets to social media and website designs, Canva lets you create engaging and unique content for your business. 

        In this blog, we’ll discuss some of the pros and cons of the Canva design tool. Let’s get started!!

        ProsConsEven a Non-Designer Can Become a Designer Using CanvaCanva StyleCanva is Very Simple to Use and User-FriendlyLimitation on the Number of TemplatesCanva Provides Social Media TemplatesAlignment ConcernsCanva is Budget-FriendlyExport Settings are Limited Canva Offers a Variety of Templates and ElementsCannot Download the “Raw” File to Your ComputerTemplates Can be Altered to be More CustomThe Free Version is LimitedCanva offers a Professional Look You are Unable to Move One Design to Another DesignCanva offers a Stock Photography UsageIntellectual Property Belongs to CanvaTeam AccessCanva can Delete Your Account at AnytimeShare on social media or scheduleUnique elements cannot be created

        Top 10 Pros of Canva Design Tool 1. Even a Non-Designer Can Become a Designer Using Canva

        Some people might think you need to be skilled in creating beautiful designs using software like Canva. 

        However, this is not the case – anyone can create stunning designs using this platform, regardless of their design experience. This is one of the best pros of Canva.

        Canva is so easy to use that even novice users can create high-quality designs in no time. 

        By harnessing the power of this easy-to-use design tool, you’ll be able to create beautiful and professional designs in no time. So what are you waiting for? Start using Canva today!

        2. Canva is Very Simple to Use and User-Friendly

        Also, With a simple drag-and-drop interface, you can create stunning visuals for your website, social media accounts, or even print materials.

        And because there are no limits to what you can create with Canva, you can unleash your creativity to design anything you want. 

        So why not give it a try? 

        You may be surprised at what you can create using this user-friendly design tool.

        3. Canva Provides Social Media Templates

        If you have ever wanted to be a designer but didn’t think you had the talent, then Canva is the website for you. 

        Canva offers templates that are the right size and include all the design elements you’ll need. You can easily alter them to fit your taste.

        Plus, there are a ton of different templates available, so no matter what type of design you want to create, you can find a template that will work for you. 

        If you are using Canva, you don’t be afraid to experiment with different layouts and graphics–Canva makes it easy to create a design you’ll be proud of.

        4. Canva is Budget-Friendly

        Canva is a great way to create professional-looking graphics without spending much money. 

        The next pros of Canva are that you can use the free version of Canva to create basic designs or upgrade to a paid plan for more features. 

        Whether creating a poster, social media graphic, or presentation, Canva is a great option for budget-conscious professionals.

        5. Canva Offers a Variety of Templates and Elements

        Canva is a free online design platform that offers users a variety of templates and elements to create professional-grade graphics. 

        Whether you need to create a presentation, or a poster, or just want to improve your social media presence, Canva has the tools you need. 

        Plus, you can access your designs from anywhere because it’s online. 

        Also, You may be surprised at how easy it is to create beautiful visuals with this versatile tool.

        Whether you need to create a flyer for an event or want to make a presentation for your next meeting, Canva can help. 

        Plus, easy drag-and-drop tools can customize your designs however you like if you’re looking for an easy way to create beautiful visuals.

        6. Templates Can be Altered to be More Custom

        Canva is a user-friendly graphic design tool that offers a wide range of templates for creating custom designs. 

        With its easy drag-and-drop interface, you can quickly create professional graphics without learning complex design software. 

        Plus, with Canva’s huge library of stock photos and fonts, you can find the perfect visuals to match your project.

        Canva is also completely free to use!

        So if you need quick and easy graphic design help, check out Canva today.

        7. Canva Offers a Professional Look

        Canva is a free online design platform that offers a wide range of professionally designed templates and tools to help you create stunning visuals. 

        Whether you need a simple flyer for an event or a polished presentation, Canva has everything you need to give your designs a professional look and feel. 

        Plus, with no designer or graphic design experience required, anyone can use Canva to create beautiful visuals. 

        So what are you waiting for? Start creating your stunning designs with Canva today!

        8.  Canva Offers a Stock Photography Usage

        Canva offers a wide variety of options for creating professional quality designs. 

        One such option is the use of stock photography. Canva’s library of stock photos is vast and covers many topics, making it easy to find the perfect photo for your project.

        Best of all, using stock photos through Canva is free for anyone with an account. 

        So, whether creating a business card or a presentation, don’t forget to look through Canva’s stock photo library. You’ll undoubtedly find anything that meets your requirements.

        9. Team Access

        Canva is a great online design tool that allows individuals and businesses to create high-quality graphics for free or at a very low cost. Recently, 

        Canva added the ability for teams to collaborate on designs. This new feature is perfect for businesses and organizations who need to create joint marketing materials or want to work together on a project. 

        Having team access to Canva makes creating beautiful graphics easier than ever before. With this new feature, you can invite others to join your team and start collaborating on projects immediately. 

        Plus, you can track who is working on which design and how far along they are in the process. So, if you are looking for an easy way to work with others on graphic design projects, you must try Canva.

        10. Share on Social Media or Schedule

        Canva lets you share your images directly to some top social networks, as do most online photo editors. The company recently added scheduling posts to social media, including Twitter, LinkedIn profiles, Facebook pages, Facebook groups, LinkedIn pages, Pinterest, Tumblr, and Slack.

        Also Read: How to Use Canva [Step by Step Guide]

        Top 10 Cons of Canva Design Tool

        As above mentioned, Canva offers some pros. But there are cons of Canva too. Here they are.

        1. Canva Style

        Canva is a great tool for creating your designs, but it’s important to be mindful of its limitations. 

        For example: how many pictures do you see on stock photography sites that look “stock-ish” and similar in style? 

        The same could happen with Canva if businesses were using content without magic input from them or their brand guidelines – which would make everything appear generic!

        2. Limitation on the Number of Templates

        The main cons of Canva are the “limitations”. While Canva continues to grow, the limitations of templates and stock photography make it difficult for free users.

        3. Alignment Concerns

        Canva is great for graphic designers looking to create professional-quality assets without the high price tag of Adobe products. The alignments can be tricky, and sometimes you have no control over how your design will turn out, but with a little trial-and-error, all skill levels should find something they like best in this versatile program!

        4. Export Settings are Limited

        What you see when printing or saving it to your computer is not always the same as what Canva outputs. 

        For example, if I export a file in RGB and then try to open it with PowerPoint, which only supports CMYK file formats – all of my designs will look drastically different than how they did originally because there’s no way for them. Both use their own distinct color spaces!

        5. Cannot Download the “Raw” File to Your Computer

        If you no longer have access to the raw file on your computer and download it for later use, then be aware that Canva will delete this from their system.

        The same goes for Canva. You can’t download the raw file if you leave and never return, so make sure it’s worth saving!

        6. The Free Version is Limited

        The free version has limitations in stock photography, templates, and font; however, it’s okay because you’ll be able to use your branding kit. 

        You also have limited team sharing abilities with the platform and storage space for files outside what is available on board-store – which isn’t much at all!

        7. You are Unable to Move One Design to Another Design

        Matching styles between different designs is difficult, and you must do it manually.

        8. Intellectual Property Belongs to Canva

        It is hard to tell if you own anything about intellectual property. 

        However, logos on Canva are unclear because they don’t have a unique design and also belong in the public domain, so anyone can use them for free without permission from their creator, including me!

        9. Canva can Delete Your Account at Anytime

        Canva is a great platform for designing your own personal or professional projects. 

        One of the cons of Canva is, You aren’t licensing their software to make an independent product; you are simply using it as part of the content creation process—and they can delete either one at any time if something isn’t up to standards!

        10. Unique Elements Cannot Be Created

        You cannot conjure elements in Canva. Designs can be added to your creations using these prebuilt designs and design-enhancing elements. Only those you are given can be used. It allows you to change the colors and sizes, rotate them, and move them around, but that’s all you can do.

        Frequently Asked Questions

        A. Canva offers a user-friendly interface, a wide variety of design templates, and the ability to create professional-looking graphics quickly and easily. It also provides access to a vast library of stock images and fonts.

        3. Is Canva suitable for beginners?

        A. Yes, Canva is an excellent choice for beginners as it provides a user-friendly interface and pre-designed templates that can be customized easily. It does not require prior design experience, making it accessible to users with varying skill levels.

        4. Can Canva be used for professional purposes?

        A. Absolutely! Canva offers numerous features and tools, allowing users to create high-quality designs for professional use. Many businesses and individuals use Canva for social media graphics, presentations, posters, and more.

        5. Does Canva require an internet connection?

        A. Yes, Canva is an online design tool, so a stable internet connection is necessary to access and use its features. However, Canva also provides a mobile app that allows users to work offline to some extent, but an internet connection is required for syncing and saving designs.


        Canva is a powerful and user-friendly design tool that can help you create high-quality visuals for your content. 

        However, there are some limitations to the program and its capabilities mentioned in this article; Canva is the best on-the-go working platform. I hope you got a clear idea of the pros and cons of the Canva design tool.

        If you’re looking to learn more about using the Canva design tool or want to become a pro at using the platform, we have a course that can help you become a Canva expert by designing quicker than you imagine. 

        Check out our Canva mastery course here!

        Amazon Ceo Decries Kindle Book Removal

        In an emotional post in Amazon’s Kindle user form, CEO Jeff Bezos apologized for how the company handled illegally sold copies of two e-books — saying their erasure from users’ devices was “stupid, thoughtless and out of line with our principles.”

        The e-commerce giant recently removed two books that were already on customers’ Kindle devices after a third-party rights issue surfaced.

        Amazon (NASDAQ: AMZN) responded by erasing the books — George Orwell’s “1984” and “Animal Farm” — from users’ devices, and credited the impacted Kindle owners with the amount they had originally paid for the titles.

        But the move set the Kindle forum alight with posts about the disappearance of from their Kindle e-readers. A large number of Kindle owners reacted by making angry and indignant posts at the forum, saying the move was heavy-handed and came with no warning. Many were critical of Amazon for not sharing more information about the issue.

        But in his apology, Bezos sought to mollify users’ complains and called the move an error.

        “This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle,” he wrote. “Our ‘solution’ to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.”

        Amazon spokespeople told chúng tôi in an e-mail that the problem with the books stemmed from the discovery that they had been made available to the Kindle store from a publisher who did not have the rights to the books.

        Response to post from Bezos should make him feel better. Most people were thankful that he apologized.

        “If I unwittingly purchase an illegal copy of an e-book, I see no problem with Amazon deleting it from my Kindle as long as I get a straightforward explanation and an immediate refund,” one user wrote. “I have no desire to own stolen merchandise. A lot of people seem to think an apology was necessary. I don’t, but thanks anyway. Good for you.”

        Others said they felt they were owed an apology, graciously accepted it, and are ready to move on.

        Others wondered if the apology meant that chúng tôi will include a provision in its End User License Agreement stating that the company will never send a transmission to a Kindle without the expressed permission of the Kindle owner.

        “Will the EULA be changed at all due to this situation outlining what rights chúng tôi and the end-user have regarding Kindle books that have been purchased through chúng tôi that reside on a users’ Kindle?” another user asked in the forum.

        The e-tailer certainly can’t afford to lose potential Kindle customers, with the nascent digital book market is becoming more competitive, as rival Barnes & Noble just opened its own e-bookstore and plans next year to introduce a multi-format e-reader in partnership with Plastic Logic.

        Amazon and Barnes & Noble, along with other competitors including Sony, are moving fast into the sector as recent research shows promise for the burgeoning e-book market. E-book shipments are slated to increase with worldwide shipments expected to grow from almost 1 million units in 2008 to close to 30 million units in 2013, according In-Stat. The analyst firm cites Amazon as the space’s current leader with its Kindle lineup, due to its wireless content delivery service.

        Still, Amazon can’t become complacent if it wants to remain in the lead.

        “There’s absolutely room for more competition in the market, not just for the devices, which we forecast will top 3 million units by the end of 2009 and 13 million by 2013, but also for the content,” Forrester analyst Sarah Rotman Epps told chúng tôi “Today, e-books account for less than 2 percent of U.S. book sales, and sales nearly doubled from 2007, $67 million, to 2008 where we saw $113 million.”

        “There’s a lot of room for future growth of e-book sales, not just on dedicated reading devices like the Kindle, but also on smartphones and netbooks, which is why B&N is smart to take a device-agnostic approach,” she said.

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